Kenmore HE5T F11 Fault The door locks and the light on the control panel shows it to be locked. It will fill with water but not wash, just give F11 code in about 5 minutes. When I cancel cycle, door will unlock. What part would be the most likely to cause this problem? Model #110. 47791 700

Hi Roger, Hope this helps......CHEERS..

KENMORE DISHWASHER ERROR CODES

Kenmore Dishwasher Error Code = Start Resume light blinking slow
When the dishwasher door opens or electrical power is removed during the cycle then the dishwasher will not start again. The door is detected as being closed and the Start Resume button is being pressed
Kenmore Dishwasher Error Code = Clean light is blinking 7 times
Heater circuit fail. Control panel did not detect the water getting hot. Did not detect heating element was energized to heat the water during the wash cycle
Kenmore Dishwasher Error Code = Sanitize LED blinking at end of cycle
Control panel could not detect if sanitation has been achieved
Kenmore Dishwasher Error Code = Console light blinking rapidly
There is a stuck button on the control panel
Kenmore Dishwasher Error Code = Clean light is constantly illuminated
Dishwasher cannot start a wash cycle until it sees that the door has been opened after the previous washing cycle
Kenmore Dishwasher Error Code = Control lock LED is ON but not responding to pressing of the keys
Turned on by accident or there is a control detected key pad problem

The F11 fault code indicates a serial communication error between the Machine Control board and the Motor Control board. This can be caused by several different problems.

A failed Machine Control board could be failing to provide the Motor Control board with proper voltage. If this is causing the F11 code, then the Machine Control board would need to be replaced.

The Machine Control board could also be failing to supply proper voltage to the door lock assembly. The Machine Control board would need to be replaced for this failure as well.

Voltage flows from the Machine Control board to the Door Lock Assembly. The Door Lock then energizes and closes the Door Lock MAIN Switch. Voltage flows out of the Door Lock Main Switch to the Motor Control board. So if you have power into the Door Lock Assembly but not out of the Main Door Lock Switch, it will give you an F11. If so, you will need to replace the Door Lock Assembly.

You could have a bad Motor Control board that is causing this failure. A bad wiring connection between the Motor Control board and the Machine Control board could also cause this fault code. A bad wiring connection between the Motor Control board and the drive motor is also a possible failure. A failed drive motor could also cause the F11.

With so many possible causes for this failure, I recommend calling a service technician to diagnose and repair the problem in your washer. If you are able to unplug the washer and check the wiring connections, you may be able to find a loose wire harness connection that is causing the problem. Much of the diagnosis for the potential problems noted above requires live voltage checks. I do not recommend conducting these types of checks yourself. Unless you want to take a chance and replace the Machine Control board and the Door Lock Assembly,

This is aself test procedure on the door locking mechanism . You will also hear a click, the drum will make a partial turn,and the door will unlock berore locking again. Once the door has locked a second time the washer will begin tumbling and adding water. The sensing process will continue until the correct amount of water is added to the load.

Whirlpool (who makes your machine) and others have put in microprocessor controls and diagnostics to "improve" the machine and "improve" trouble shooting for repairs. Unfortunately the opposite has pretty much occurred.

You problem could be the central control unit, the motor control unit, the door lock assembly or the wiring. The top suspects are the CCU and the door lock assembly.

If you undo the lower panel you should find some tech notes which explain the error codes and the way to put the machine into a diagnosis mode. Here is the tech notes if you do not have them.


If a check of the wiring does not reveal a problem, and the diagnostics do not give you a definitive answer you are probably going to have to go the route of replacing parts on speculation. Unfortunately that is the repair methodology when these types of electronic controls have been put in place.

HI. this is a door lock error code.

A Door Lock Error occurs if the door cannot be locked. It will try to lock it 6 times before displaying the error.

Potential Causes

• Door Lock Mechanism broken or removed from the Door
• Check Door Lock/Switch Assembly
• Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
• Door Lock/Switch Assembly Failure

Replace failed component.((Which will be a failed door lock assembly in this case))

with panel off reach up to lock location pull down on small tab door latch will click (at this point door would pop open if it were closed ) retry operation to see if ok if code dl reappear may to replace door lock if f11 may need new control module under top rear..ck wires first ..good luck

remove lower panel right side underneath tech manual with codes

this looks like a classic whirlpool control board issue. fault is a communication error between board and panel. check connections.
whirlpool always recommends replacing both at same time. very common problem.

non existent code. if under warranty call tech support. probably control board. can manually override door lock. by removing lower panel and pulling tab at bottom of lock mech.