We have a Whirlpool Duet GHW9400PL0 that now seems to have a too-low water level. My wife says that she thinks the water used to be several inches above the bottom of the door's glass window. Now the water level is well below the glass window. If I run the washer without any clothes in it, the water level is about an inch below the top of an agitator blade (baffle?) when it is at the 6:00 position in the drum (it's about 3 inches deep in the drum). Whirlpool customer service can't tell me what the correct water level is. Does anyone know what the water level should be? Should it be above the bottom of the glass window? I don't want to replace the pressure switch (my chief suspect), if it is, in fact, OK.
Scott,
Believe me, if the water level were ever several inches above the glass, you'd know about it 'cause it would flood your laundry room. Seriously. See? That rubber door boot/seal is not water tight (like a submarine) when the door is closed and locked, it's water "resistant".
Front loaders often appear as though the level is low, but they are designed this way. The clothing actually tumbles through the water as opposed to soaking in water like a top loader.
All of that to say that you have nothing to be concerned about. Your water level is fine.
SG
p.s. If your water level switch had failed, as you suspected, the water level would be too high and leak out the door.
I can upload a complete technical service manual for you, if you'd like.
SG
Okey Dokey, here's the tech manual.
I really hope you choose to re-rate this solution to "FixYa".
SG
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SolutionGuy,
Thanks for the response. My wife is still convinced the water level is low. The repair manual (for a slightly older version of the washer) shows that there are 3 possible water levels (L1, L2, and L3). I'm wondering if the pressure switch could be failing that it shows that all the levels have been reached when only L1 was actually reached. This might explain why the water level seems low. It's too bad the manual doesn't give any indication of the proper depth of water for each of the 3 levels.
SG,
It would be great if you could upload the technical service manual or give me a URL to one.
The only one I could find online was L-68 for GHW9100L and GHW9200L.
Thanks,
Scott
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