Type, brand, model number of water heater is not known.
If you have GE heat pump water heater, the parts are covered after first year for defects in workmanship. Otherwise the expensive water heater is not covered if it stops working.
The risk of failure is perfect reason to avoid expensive water heaters, because all costs are energy, and these units cannot guarantee longevity, even with correct and regular maintenance.
If your new laptop computer needs a motherboard, that's red flag that the computer machine will never work correctly again. Same is true for water heaters, or any expensive digitally-controlled appliance.
Same is true for tankless water heaters and hybrid water heaters and condensing water heaters and complicated solar water heater systems.
Call the manufacturer and see what they say.
Check voltage to unit. Make sure the unit is grounded.
Post question with exact mode and brand name on professional water heater forum.
http://www.thetankatwaterheaterrescue.com/forums/forum3/ If you need further help, I’m available over the phone at
https://www.6ya.com/expert/gene_9f0ef4df2f9897e7
We want to attach water heater straps to the wall and can only get to post on one side of water heater
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