Nordic Track NordicTrack A2350 Pro Treadmill Logo
Posted on Mar 23, 2009
Answered by a Fixya Expert

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Treadmill Incline Works, belt does not move

I recently moved.  Since then, having problems with my treadmill.  When the key is inserted, all lights go on and the incline works fine, but when you press start to start walking, the belt does not move.  The readout looks like you are walking at whatever speed it is set to (1mph, 2mph, etc), but the belt doesn't move at all.  Could something have been broken in the move?  Thanks.

  • 2 more comments 
  • ddmoritz1 Mar 26, 2009

    Same problem....All systems go but no belt movement!!!!GGRRRR

  • kadmiel Apr 30, 2009

    We recently purchased the a2550 by nordictrack. After the third day of use we are having the same problem-everything works, but the belt does not move.

  • Anonymous Feb 12, 2013

    same problem brand new pro-form 425 ct belt moved first day since then doesnt move and everything else works fine

  • Anonymous Mar 12, 2014

    When I insert red key the treadmill inclines and then declines. it will not do anything else

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Anonymous

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  • Expert 83 Answers
  • Posted on Apr 30, 2010
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Check the drive belt. It may be loose or broken. If the belt is loose, then to tighten the drive belt, start by removing the front cover. loosen the bolts around the motor then tighten the drive belt by tightening the motor adjuster bolt. Once the drive belt is tight, tighten the motor back down.

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  • Anonymous Feb 08, 2011

    Same problem - Solution - (UNPLUG FROM WALL) - Removed the front cover, discovered the bracket that held the upper electrical brush into the drive motor had popped off and the brush/spring assembly had left the channel. Found the bracket under the motor, pressed the brush spring back into the channel and snapped the cover back in place. Just to be sure it doesn't happen again and because the bracket was loose, I secured it with a short piece of heavy tape. Treadmill works good as new.

  • Anonymous Feb 03, 2012

    Jmcq2
    Where/what is the electrical brush? It isn't described on the exploded Drawing in the manuel.

  • Anonymous Jan 12, 2013

    Ithe Brush housing is missing from my motor. Does anyone know if this bracket can be ordered without having to order the whole motor?

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  • Posted on Aug 03, 2013
Joe Kala
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Ditto that from jmcq2...we had the treadmill for about 8 years now and although it's used in the Colorado winter months, it is idle all Summer. When our daughter went to run the other day, nothing! All the controls worked, platform raised and lowered, but the motor didn't engage. After unplugging from the wall and taking the front housing cover off I noticed the top wire/spring/brush hanging from the top of the motor. When I checked the bottom side, it too was loose, so I loosened the two motor bolts, secured both top and bottom brush covers with a few wraps of electrical tape and it's now good as new. Total time was about 30 minutes to diagnose and repair.

  • Anonymous Apr 16, 2016

    Same problem exactly! After a move, everything on the treadmill was working except the main motor. I spent a couple of hours trying to figure out what to do until I found this post. Saw the loose spring sticking out of the motor, found the brush cover lying on the bottom. Reinserted brush, covered, taped. It works. Thank you!!

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  • Posted on Jun 06, 2022
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Treadmill usually show you such issues that really frustrate you.
My Treadmill belt was also having issues with the belt. But when I researched on the internet what might be the reasons for this I found out some problems that my machine belt might be facing and soon I fixed the belt. It is all set, running fine now.
There might be following reasons.
1) Inappropriate tension in the belt can cause your belt to abormalize its movement. The belt might be too tight or too loose.
2) Inappropriate Lubrication of belt does not let the belt move. Since, belt don't have friction so it stucks with the motor and doesn't rotate.
If you want to check out other problems that might be in your treadmill belt and their solutions you can seek help from https://fitnessgearshub.com/proform-and-nordictrack-treadmill-belt-not-moving/.
I also referred to this page when I first encountered problem with my machine and fortunately with this article's help, I found the culprit.

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  • Posted on Feb 23, 2016
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Same problem with my NordicTrack Elite 9500 Pro
Fixed! thanks for your posting, it's great help!

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  • Posted on Feb 08, 2011
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I had the same problem.

First - UNPLUG TREADMILL FROM THE WALL - I removed the front cover and found the upper brush had sprung out of the drive motor. I found the brush cover under the drive motor. I pressed the brush/spring assembly back into the channel and snapped the cover back in place. The assembly was a bit loose, I secured it with a short piece of electrical tape to prevent it from coming apart again. Works good as new.

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0helpful
1answer

Hello! , having problems with my treadmill. When the key is inserted, all lights go on and the incline works fine, but when you press start to start walking, the belt does not move and display E2.

Error code E2 on a treadmill typically indicates a problem with the speed sensor. The speed sensor is a small device that measures the speed of the treadmill belt and sends a signal to the treadmill's control panel. If the sensor is not functioning properly, it can cause the treadmill to display an E2 error and prevent the belt from moving.
There are a few potential causes of an E2 error on a treadmill:
  1. The speed sensor may be loose or misaligned. Make sure that the sensor is securely attached to the treadmill frame and properly aligned with the magnet on the flywheel.
  2. The speed sensor wire may be damaged. Check the wire for any visible damage, such as fraying or cuts.
  3. The control panel may be malfunctioning. If the error persists even after checking the sensor and wire, the control panel itself may be the issue. In this case, it may be necessary to have the treadmill serviced by a professional.
I hope this information is helpful. If you continue to experience problems with your treadmill, it is recommended to have it serviced by a professional to ensure that it is functioning safely and correctly.
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Switch puts lights on but treadmill doesnt go on

Hi,

please restart your treadmill without standing on it to see fi the belt moves. If so, please decrease the incline of your treadmill and attempt to ride again. Please check for any debris under the belt (after stopping it) to make sure nothing is impeding it's movement.

Thank you.
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Nordic Track T12 si , belt won't run

If the belt on your Nordic Track T12 si treadmill is not running even though the display and other functions appear to be working, there are a few troubleshooting steps you can try:
  1. Check the safety key: Ensure that the safety key is properly inserted into the console. The treadmill will not operate if the safety key is not securely in place.
  2. Reset the treadmill: Turn off the treadmill and unplug it from the power source. Wait for a few minutes, then plug it back in and turn it on. This can help reset the treadmill's internal systems and may resolve any temporary issues.
  3. Calibrate the incline: If you recently used the incline function, it's possible that the calibration of the incline mechanism is off. Consult the user manual for instructions on how to calibrate the incline. This process may vary depending on the specific model of your treadmill.
  4. Check the motor and drive belt: Inspect the motor and drive belt for any signs of damage or wear. If the drive belt is loose or worn out, it may prevent the belt from moving properly. If necessary, consult the user manual or contact Nordic Track customer support for guidance on inspecting and adjusting the motor and drive belt.
  5. Lubricate the belt: Insufficient lubrication can cause the belt to stick or not move smoothly. Refer to the user manual for instructions on how to properly lubricate the treadmill belt. Use a silicone-based lubricant recommended by the manufacturer.
  6. Contact customer support: If none of the above steps resolve the issue, it is advisable to reach out to Nordic Track's customer support. Provide them with detailed information about the problem and any troubleshooting steps you have already taken. They will be able to offer further assistance, including potential repair options or guidance from a technician.
0helpful
1answer

When I press start the treadmill goes for about 1second and stops. Incline/decline works, no error messages. Red flashing light on the control board after the treadmill motor quits. Stops flashing if I...

Contact the store where you bought it. I'm sure your treadmill is covered by the warranty.

Anyway, the next time buy some high quality treadmill to avoid any hassle. I like the treadmills reviewed here: http://www.your-workout-routine.com/cardio/best-treadmills-2014/
1helpful
3answers

The treadmill on my Roger Black Gold Treadmill won't move when the power is on. The board lights up and the incline etc works but the treadmill just won't move. Can anyone help me please?



please see the video and proceed according, LUBE the rollers bearing very IMPORTANT!
However , if the problem persist your must test a) main motor+belt
b) main control motor board see the block diagram attached.
God bless you
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0helpful
1answer

My Reebok v6.80 treadmill turns and lights up but won't go.

1) LUBE the deck belt,you have a WORN deck belt, this happen because you didnot lube according with the schedule maintenance
29 LUBE the rollers bearing too
3) Test the drive belt motor, for worn or crack, or adjust if is possible
4) Test the input voltage motor, if there are the motor need repair
5) Test the output voltage board, for input voltage motor, if there are NOT the board is faulty.
God bless you

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0helpful
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Nordic. Track incline won't work or calibrate

I have a NordicTrack C2155. Incline not working. There is a schematic inside. There are red, white, & black wires from the circuit board to the incline motor. Unplug the treadmill and have a licensed electrician construct a flying lead cord with a male spade on neutral and female spade plug on hot. Connect neutral to white and hot to where either red or black were connected. Plug in to see if the motor runs. Careful to remove power when the incline reaches its limit and reverse direction. If the motor runs in both directions, the motor is good. Follow the black two conductor wire to the circuit board and unplug from board. Check continuity across this switch. Run motor and this should toggle off and on. If all this checks out then the problem must be with the circuit board. On my treadmill, the schematic says that +5v should supply the sensor, but I only get +3.3v, which is TTL level. The drive motor sensor supply is +5v. The incline motor doesn't even show a sign of trying to run. Either the output transistor is burnt out or the low voltage caused an error so that it does not try to run the motor. Either way, I'm quite certain that a new controller board will remedy the problem.
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Treadmill is plugged, lights are on but does not work

The standard calibration procedure to calibrate an Icon treadmill is done by holding down the speed up and stop keys while inserting the safety key or putting the key in place (if magnetic). If your keypad is not responding, because your treadmill keypad has failed or the console computer has failed. In these cases, the keypad can be replaced in limited instances or the console has to be replaced.
Now if you are able to get in calibration mode then Press the Stop key one time. The Time window should read EP:2P. Some newer models may also say FP, Pass, This means that it passes the EPROM test. If it shows ff or 2f your upper console will need to be replace.
Next step if eprom passes: Press either incline key and the incline will calibrate automatically.
DO NOT STAND ON THE WALKING BELT.Press the Speed Up key and hold it down until 85 is shown in the Distance window (some models may show the 85 number in another window). if you get the the number to 85 and the belt does not move , on the lower board you will see a like flicker that would be the speed control this tells you that the upper console and terminal cable is good ,but lower board defective.

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