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hi Janet.
this is all i could find out. Turn off or unplug your Blu-ray player. Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds. Plug in your modem and wait until no new indicator lights are blinking on.
https://help.netflix.com/en/node/57687
How do I fix my Netflix connection?Restart your home networkTurn off or unplug your streaming media player.Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds.Plug in your modem and wait until no new indicator lights are blinking on. ...Turn your streaming media player back on and try Netflix again.Troubleshooting Network Connection Issues - Netflix Help Centerhttps://help.netflix.com/en/node/85Search for: How do I fix my Netflix connection?
Why cant I access Netflix?Netflix says 'Can't Connect to Netflix.' It typically points to a network connectivity issue that is preventing your device from accessing Netflix. Follow the troubleshooting steps below to resolve the issue. While in the Netflix app, tap the Menu button ( or )in the upper left corner.Netflix says 'Can't Connect to Netflix.' - Netflix Help Centerhttps://help.netflix.com/en/node/61114Search for: Why cant I access Netflix?
if you need more help go to this link. Netflix message can connect Google Search
Troubleshooting Network Connection Issues. One of the most common causes of problems that occur while trying to watch Netflix is weak or intermittent internet connectivity. ... These streaming problems are sometimes accompanied by error codes, which have their own troubleshooting steps.
fixya does not charge.Troubleshooting Network Connection Issues. One of the most common causes of problems that occur while trying to watch Netflix is weak or intermittent internet connectivity. ... These streaming problems are sometimes accompanied by error codes, which have their own troubleshooting steps.
Troubleshooting Network Connection Issues. One of the most common causes of problems that occur while trying to watch Netflix is weak or intermittent internet connectivity. ... These streaming problems are sometimes accompanied by error codes, which have their own troubleshooting steps.
NetflixIf you are experiencing Internet related streaming issues such as the error "CannotConnect to the Internet," this article will help troubleshoot your home network.
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