During spin cycle, one of the three paddles comes of and destroys clothes
Purchased ASKO Washer WL6511XXLP and Gas Dryer with pedestals, 12/01/09. It threw a drum paddle during 2nd. wash cycle. Damaged several articles of clothing.
ASKO replaced the paddle 2/19/09 after a lot of phone calls (lip service from the ASKO 800 #). They claimed the part had to come from Sweden (reason for delay).
Washer threw another drum paddle during 4th. wash cycle. Damaged several more articles of clothing. We have made no claim for the damaged clothing, the retailer has been cooperative.
ASKO has promised to replace the washer after the retailer we purchased the washer from, strongly encouraged them to do so. We are still without a washer (03/23/09). My wife and I are retired, I am 76. Point being; we do not abuse washing machines and we don't like going to a launder-mat.
I know this is not the venue to address this problem, but am at my wits end.
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