How can I eject my dvd when OS is not installed?

Go to the system settings in cmos, see if the drive is in the boot location.

It seems like you need a new HDD.

One of the big problems with laptops is they come with the operating system repair on the reserve partition and you may not have a physical Windows Operating System CD/DVD disc to install the OS from scratch. Many times Dell allows for a back Up disc set to be made when the computer is first set up, you may not have done a back up set? Nevertheless; you can try to do a F8 when starting the computer. Select the REPAIR option and/or Safe Mode. Run your options. If that failed to work; you will have get a CD/DVD Operating System like Windows 7 or 8.1 and install the OS from scratch.

1. Try a different cd or dvd to see if it's reading any dics
2. Boot computer and try again

3. Uninstall the dvd drive from your computer (windows xp machine) , Right-click "My Computer-icon" -> Manage -> Device Manager -> DVD/CD-rom Drives -> right-click and select uninstall Restart the computer and it should install the drive again automatically Try reading the discs again
5. Update driver if available, see manufacturers website for driver updates
6. Try the dvd drive in another pc (if possible)
7. Propably faulty drive, replace the drive with a new one

Hi,
It seems that there is a problem with a software that is been installed relating to the burning of the disc or the system is infected with virus.

If you have not installed any software then I recommend you to format and install the OS or at least do a OS repair by booting from the OS disc .

I have the same problem but not just with windows 7 but any OS I install on my dell xps m1710.
Its a H/W fault and the best solution is to right click on the cd drive and make it eject!
i would also recommend you change your CD Drive/get a new one.

Summary:

1) Press eject button on case, on drive, button on keyboard (if exists).
2) Right-click drive icon in Windows and select Eject.
3) Turn off PC and inert a straightened paper clip into the manual release hole on the drive.

4) Check the power cord on the back of the drive.

MS FIXit, Resetting Upper and lower Filters (XP, Vista and 7)
First... try to use the MS Fixit (for Vista) if you are on the computer having the problem)...

Microsoft Fix it Solution

Otherwise, here are the manual steps (overview):

1) Uninstall the CD/DVD drive in Device Manager and DO NOT RESTART the computer.

2) Uninstall your CD burning software (make sure you have the installation disc or you can resinstall from Start, Programs, PC Help and Tools, Recovery Manager (or Driver/Application Recovery). If you don't have the installation discs, skip this step - it might still work).

3) Open the registry editor (Start -> Run -> enter Regedit) ... might want to make a backup of the registry at this point.

4) Open the following keys:

+ HKEY_LOCAL_MACHINE
+ SYSTEM
+ CurrentControlSet (or the current control set with lowest number if that is all that is listed)
+ Control
+ Class

5) Select 4D36E965-E325-11CE-BFC1-08002BE10318. It has to be this exact key - make sure you can see the last numbers!!!

6) Delete the UpperFilter and or the LowerFilters value in the right window if either exists.

7) RESTART the computer - this step is important. Wait for Windows to find and install the CD/DVD drive you removed earlier.

8) Reinstall your burning software and restart the computer again.

v

good job i love you

well if u have windows 7 disc, then u can use that to boot the computer from the disc n then it will give u option to format the hard drive and install the new os.

u will have to boot the computer from the windows 7 bootable disc.

1. If the CD/DVD drive tray not open.

Open "My computer" windowsand select the CD drive . "Right click" onthe CD drive.You will get apop up windows with the "Eject" option.

If it open that's means the power supply is ok

2. If the DVD drive is not showing on my computer windows or the DVD is not detect the CD/DVD disk

Tofix the problem we need to delete the UpperFilters andLowerFiltersregistry key for more details about the troubleshootingstep please follow the below link.
No longer access the CD drive or the DVD drive
3. Make sure the cables (IDE,SATA) etc are seated firmly and jumpers are set correctly (slave master...etc).

4. After follow the above steps if you still face the same problem then need to contact the local hardware vendor.


Regards
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