Wireless will connect but not surf internet

If I am connected to thee router through wireless, I will have full signal strength but not able to actually surf the internet or do anything. This is from pretty much any device. I am not sure what the deal is. Ask me anything! Thank you for the help! I have a Macbook Pro with Snow Leopard.

stephen Adams Mar 09, 2015

Hi Anonymous, I want to help you with your question, but I need more information from you. Can you please add details in the comment box? Are you sure the internet is connected to the router? Can you access it by Ethernet?

1 Answer

Gary F

Expert 258 Answers
Posted on Feb 07, 2018

Gary F

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Sounds like your router is connected to the modem, but the modem is not connected to your ISP. Is this a new connection or a sudden problem? Unplug power to modem and router. Plug in modem first, then router. Do you need password for ISP? If connected, recommend downloading Netgear Genie for your WNDR3400.

5 Related Answers

Anonymous

3 Answers
Posted on Mar 17, 2007

SOURCE: Wireless connection

NETGEAR Technical Support Engineer 1. access 1st the router's setup page * open up a browser * http://192.168.1.1 or http://www.routerlogin.com/ 2. go to wireless settings under setup if you have a wireless phone at home change the channel of the router, make sure they dont have same channel 3. change the mode of the router to w/c your laptop's wireless adapter support (eg. b only, g only ) 4. try to change security option wpa instead of wep (make sure your laptop's adapter support it) 5. change SSID (note: if you've change the SSID of the router, remove the profile on your computer under preferred networks 6. change your passphrase 7. Disable Advanced 108Mbps Features 8. Disable Setup Access List (it can be found in wireless settings under advance) 9. upgrade firmware of the router * before upgrading make sure you backup the settings (go to backup under maintenance) * if latest firmware is installed * flush firmware (flushing it is just reinstalling even if the latest firmware is installed) 10. power cycle frequently (turn off for 10 seconds then turn it on again) 11. If all of these didnt work call your laptop manufacturer for help 12. call gearhead -> 1-888-615-3488 13. or call our technical support 1-888-netgear lucky if you got me ***caesar *** NETGEAR technical support engineer

Anonymous

28 Answers
Posted on Jun 03, 2008

SOURCE: can not connect to internet through wireless router...

First thing as ur able to access internet using ethernet cable, that indicates that ur router is fine. Now, also as u mentioned signal strength is excellent still its not getting connected, what u have to do is : click start then run type cmd and press enter it will open up command prompt or if ur using vista then click start >all programs> click accessories>right click command prompt>click run as administrator it will take u to the command prompt screen there type ipconfig and press enter and check what is the ip address if ip address is like 169.254.----- then that it indicates that ur comp and router are not able to communicate wirelessly u have o set up a new wireless network. and if ip address is like 192.168.0.4 and default gateway is 192.168.0.2 then u don't require to setup a new connection now in any case run this following command on the same command prompt window netsh int ip reset reset.log and press enter and then run this command netsh winsock reset catalog press enter it will ask u to restart and then restart the laptop after that try connecting if still not able to access internet then connect ethernet cable open internet explorer type in this address 192.168.0.1 and press enter it will ask for username and password that is admin and password respectively and it will take u to netgear settings and from there setup a new wireles network......... try this if not able to do so revert to me.

Anonymous

22 Answers
Posted on Jun 15, 2008

SOURCE: Not getting internet connection

Go to control panel, then Network and Internet connections
then network connections
double click local area connection
go to the support tab
put the default gateway code into your browser address bar.
if it requires a code, the name is admin and the password is password.
youll get to a web page, go to wireless settings.
type in the name of your roter in the first box (ssip or something)
if its already in there then im not sure what to do. just adjust the setttings in this area and it should work.

Anonymous

6487 Answers
Posted on Nov 05, 2008

SOURCE: Weak connection with my xbox 360

The best way to make the wireless connection stable is to do some changes on the wireless settings of the router , like changing its wireless channel to the highest one to avoid any interference on your area.........

Anonymous

46 Answers
Posted on Apr 24, 2009

SOURCE: NETGEAR Wireless G USB Adaptor Problems

unlocking the network as in turn off encryption?i would try to connect to the router letting windows manage the connection because an ad-hoc(computer-computer)network is always very unreliable.i suspect you have the computer acting as a gateway wired to the router and you are trying to connect through the wi-fi adapter?ok start from scratch reset the router erase all the entries for your wireless connections in your computers/psp go in into the router set your ssid to a unique name; go to the computer with the adapter problem and view wireless networks and make sure you see the name of the network then go here for more instruction. http://support.microsoft.com/kb/313242
connect wireless desktop computer first since it is the problem computer. then connect psp and wireless laptop sameway hopefully you can find enough useful info in that link.btw i work on wireless networks for a living i don't even mess with ad-hoc connections for longterm internet routing because a pc isn't a good router at all.

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