Hi aaliceronm,
Please follow the instructions below on how to register/activate your Vertus Fluid Mask software.
Vertus Tech provides two ways of registration/activation:
Fluid Mask 2.0: In order to register Fluid Mask 2.0 you need an active internet connection on the machine you want to use Fluid Mask on. This machine does not have to be online continuously after registration. Fluid Mask will try and re-connect periodically to validate your license though (every three months).
Fluid Mask 3.0: For Fluid Mask 3 they offer two ways of registration and activation of your full Fluid Mask license:
Online registration:This option requires an active internet connection on the machine on which you are installing Fluid Mask.
1. If you already installed the trial version of Fluid Mask please open Fluid Mask and go to > Help > Register.
2. Fill out the registration form and insert your serial key. The serial key should have been sent to after you placed your order for Fluid Mask 3 and has the format
01AXYZB0B123F123CDA7121234567AF123
Please make sure you copy/paste the serial key into the serial key field to avoid typos or mixing up digits and letters like 0 and O etc.
3. Click on the button to send the information.
4. The registration takes a few seconds. If it was successful you will see a pop-up window confirming that you are now registered.
5. You can either copy and paste your information from there into a file or to create an e-mail.
6. In addition you can see the message "You have a full license" when going to > Help > About Fluid Mask.
Registration by e-mail:1. If you already installed the trial version of Fluid Mask please open Fluid Mask and go to > Help > Register.
2. Fill out the registration form and insert your serial key. The serial key should have been sent to after you placed your order for Fluid Mask 3 and has the format
01AXYZB0B123F123CDA7121234567AF123
Please make sure you copy/paste the serial key into the serial key field to avoid typos or mixing up digits and letters like 0 and O etc.
3. Click on the button to send the information. The registration takes a few seconds.
4. If Fluid Mask cannot detect an active internet connection or could not complete the registration for other technical reasons, then Fluid Mask will display your registration information in a new window.
5. You can either copy and paste your information from there into a file or to create an e-mail.
6. Please send the complete information displayed to
[email protected]. It is important that the information we receive is complete and correct.
They will process your registration as soon as possible and provide you with a license code by e-mail. You can then use this license code to activate your full Fluid Mask license under > Help > Register in Fluid Mask 3.
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Do I need an active internet connection?Fluid Mask 2.0:In order to register Fluid Mask 2.0 you need an active internet connection on the machine you want to use Fluid Mask on. This machine does not have to be online continuously after registration. Fluid Mask will try and re-connect periodically to validate your license though (every three month).
Fluid Mask 3:Fluid Mask 3 does offer an online activation. For those users who don't want to connect their workstation where Fluid Mask is installed to the internet we offer an activation by e-mail, too. Instructions are displayed in the software during the registration process.
Hope it helps.
Thank you for using FixYa.
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