Phone does not ring

Hi David.
if the all setting are ok??
then you have to check its ringing tones ,simply go to ringing tones under the settings and try to change the tone and you can increase the volume in this menu too.
if no ringing ton hear.
it is hardware issue.
regards.
nuwan

Thanks for visiting FixYa!

In most cases, the ring tone callers hear (incoming ring tone) is controlled by your cellular service provider.

Try this first: (On the Internet) Sign-in to your cellular account. On your account page, look for a link that directs you to your incoming ring tones (or similar). There, you can change your incoming ring tone.

If you're unable to do that, contact your cellular provider's Customer Support. They can assist you in changing your incoming ring tone.

Some how your phone was reset or had the tone turned off. Just follow the below guide and your audio should come back on. I would do a soft reset (turn off the handset, remove the battery then reinsert) before performing the instructions.

Tone settings
To select a ringing tone for voice calls, select Tones >
Ringing tone.
To select a ringing tone for video calls, select Tones > Video
call tone.
To set the ringing type, select Tones > Ringing type. You
can also set the device to sound a ringing tone that is a
combination of the spoken name of the caller and the
selected ringing tone, when someone from your contacts list
calls you. Select Tones > Say caller's name.
To set the volume level of the ringing tone, select Tones >
Ringing volume.
To set the various alert tones, select Tones > Message alert
tone, E-mail alert tone, Calendar alarm tone, or Clock
alarm tone.
To set the device to vibrate when you receive a call, select
Tones > Vibrating alert.
To set the volume level of the device keypad tones, select
Tones > Keypad tones.

I have included a link to download your user manual if needed, it comes as a PDF file so you need to have adobe PDF down loader

http://nds1.nokia.com/phones/files/guides/Nokia_E63-1_UG_en.pdf

Hello jinniq51,

i have some tips on how to do it hope it helps :D

Settings
In this menu, you can adjust various phone
settings. To reset some menu settings to their
default values, select Restore factory set.
Tone settings
Select Menu > Settings > Tone settings and from the available
options:
Ringing tone-To set the tone for incoming calls
Ringing volume-To set the volume level for the ringing and
message alert tones. If you set Ringing volume to be level 2 or
above, your phone rings with the ringing volume ascending
from level 1 to the level you have set when there is an
incoming call.
Vibrating alert-To set the phone to vibrate when you receive a
call or a text message
Message alert tone-To set the tone to sound when you receive
a text message
Warning tones-To set the phone to sound tones, for example,
when the battery is running out of power

You should try to put it on only ring cause some phones have issues simular to yours.

menu
2 settings
3 tones
incoming call alert (set to ringing)
ringing tone ( pick your ring tone)
ringing volume (set to level 5 loudest)
vibrating alert (on)
message alert tone (pick tone)
instant message alert tone (standard)
keypad tones (on)
warning tones (on) this is for the alarm and ringtone this is where your problem is so double check these settings ok
alert for (all calls)

well you say that the music player is working..so there isnt any problem with the speakers..I suggest you better check de settings -> tones -> incoming call ! or settings -> tones-> incoming msg..check as they maybe switched off..that is de only possiblilty that i think maybe the problem..

did u try removing the battery and reinserting after 2 min..

and if already tried,

then try dialing from oter phones, or check the assign tone in ur phone contact from which ur testing to be assigned with some ring tone...

You can change the settings of the selected active profile.
Select Menu > Settings > Tones > Incoming call alert, Ringing tone,
Ringing volume, Vibrating alert, Push to talk settings, Message alert
tone, Instant msg. alert tone, Keypad tones, or Warning tones. You can
find the same settings in the Profiles menu.

Change your Cellphone!