I had this problem on the 6300 and was able to fix it by doing the following:
After selecting print, select preferences.
Select the Features tab.
Under Resizing Options, select "Custom" from the drop down menu.
Put in the custom dimensions of the paper on which you are printing.
Save it under a new name (e.g., "Invitation")
When it is time to print,
Select "More" from the drop down tab under Resizing Options.
At the bottom of the list of those options, you will see your custom sized saved.
Select it, and happy printing.
Paper Mismatch Solution
I've FINALLY fixed this problem. Go into Machine Settings and scroll to and select Auto Continue. I've had this problem with one of our PCs with the printer since we got it. I've just got a new main PC and it started doing it with that. Changed the settings in terms of paper size, etc, didn't make any difference. Then I saw the Auto Continue choice and selected that and now everything prints without having to go to the machine and press the button to over-ride the mismatch error. Thank goodness.
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I have paper size mismatch problem also. I have wasted a lot of photo paper and ink trying to get the correct sizes for 4x6 prints also 5x7 and 8x10. there is no line up between the paper and printer. This problem is very annoying and expensive.
I have the same "Mismatch paper" problem on a HP C5580 All in One printer. I'm trying to print envelopes from a Hallmark Card Studio Deluxe program.
I have tried everthing HP support has suggested. This printer is 3 days old and I think it may be going back to Best Buy.
Is it the printer, the software or the card program? Will uninstalling and reinstalling the printer help?
HELP!
Gloria
where is the paper size set? on the local printer or on the comptuer?
I have the same issue, used it twice and haven't been able to use it since. Envy 5500 series all in one 5055
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