Question about Kenmore 53642 / 53644 Side by Side Refrigerator

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Kenmore 795.77316600 Freezer Fan r builds up ice

This refrigerator has a bottom freezer and there is a fan in the back of the freezer area that builds up ice and makes a noise that gets consistantly louder. We have to pull everything out and run a hair dryer over the back vent to thaw it out and then it is good for about 1 week when we have to repeat the process. Called Sears and their repairman basically said there is no fix for it. This refrigerator is only 3 years old. When it was first installed it was not cooling properly and the automatic ice maker just froze up. The repairman at the time said the thermometer probe was not pulled through the wall correctly and fixed that. Very unhappy that we spent over $1,000 and Sears is not standing behind this product.

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6 Suggested Answers


6ya staff

  • 2 Answers


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Posted on Jan 02, 2017


peter gittos

  • 247 Answers

SOURCE: water leeking on floor

most fridges and freezers have a small outlet hole at the very back of the inside make sure this is clear should have a small tub at the back of your appliance on the outside try this

Posted on Aug 15, 2007


Mike Johnson

  • 291 Answers

SOURCE: freezer wall ices up, fridge not staying cool

Is it ice in the freezer or frost? snow like.. big difference in problems

Posted on Sep 13, 2007


Matt Jurach

  • 555 Answers

SOURCE: Freezer stays cool but bottom stays warm.

I agree with your analysis, and recommend that you replace that fan between the two sections.

Posted on May 20, 2008

Mike Inman

  • 219 Answers

SOURCE: ice forming on freezer back wall of 6 year old top

u have a defrost problem unplug for 4 or 5 hrs with door open will work like new till u can get a tech out to replace parts

Posted on Mar 19, 2009


  • 1 Answer

SOURCE: Water leaking into freezer

It may be the defrost thermostat. This thermostat turns on a heater in the freezer a couple of times a day and melts the ice in the freezer which should go into a tube that leads to a pan underneath the refrigerator, where it sits and evaporates from the heat of the compressor. It could also be the timer which tells the refrigeator to turn off a couple of times a day and tells the defrost thermostat to turn on.

Posted on May 06, 2009

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I have a Kenmore Elite side by side refrigerator, the problem is the unit is not cooling at the top area of both the freezer and refrierator? the bottom areas are OK, I notice there is no air flow in the...

Is your fan inside the freezer compartment back wall towards the bottom is working. (Evaporator fan motor) ?

No fan... No circulation.

Fan may have failed or another common thing is failed defrost system has clogged up the evaporator coil and fan blade with frost. In this latter case, you will see white frost build up in the freezer back wall towards the bottom in freezer compartment.

Better call a local service technician. Little bit technical and hands on job.

Oct 23, 2017 | Kenmore Refrigerators

1 Answer

Loud "clattering" noise from freezer area when refrigerator runs

There is a fan in the back of the freezer that runs when the compressor is running. It sounds like you have ice build up around the fan.
You could have one of these problems: (Sorted by most likely to least likely)
1) Auto Defrost timer, defrost bi-metal or defrost heater is defective - the unit will go into auto defrost about twice a day, if this fails you will have lots of ice built up around the cooling fins and sometimes on the fan. Pull the back off the inside of the freezer and check for ice build up around the cooling fins, there should be none or very little if its running normal.

2) Bad door gasket - if the freezer door is leaking warm moist air inside the freezer it could be condensing around the fan causing ice (you will also see ice build up on things inside your freezer too).

3) Plugged drain - the drain leads from the freezer down to the drain pain under the fridge. If this is plugged ice will build up on the bottom of the freezer and potentially around the fan.

Apr 01, 2013 | Kenmore Refrigerators

2 Answers

Have Kenmore refrigerator and fan in freezer is not working ....any suggestions ?

Frost build up is normal... and SHOULD be expected...
You should check your DEFROST PAN at the bottom
(it should have STANDING WATER evaporating daily
(dust is usually an indication of DEFROST FAILURE
(easy to fix))

ALSO the FAN should NOT run with the door open...

My best advise ... if indeed that was ICE...
typically caused by air intrusion...
(sometimes just result of a cube stuck in the
(door service) chute.. or a pizza box holding a
door ajar (worlds will not end)))... Clear that ICE
and easily expect another 9 years of faithful service...!!

You need to allow that machine to defrost at room temperature
for as long as it takes to melt that ICE... COMPLETELY.

Helping it with a fan at ROOM TEMPERATURE is fine,,,
but ABSOLUTELY use no heated air (damage can occur).

Good temperatures in Refrigerator/Freezer sides is a
VERY GOOD indicator...

look over your door seals and make sure they are in full
contact ... ALL-THE-WAY-AROUND.

Comment me back...

You can do this (inexpensively)
Common Refrigerator Symptoms Symptom Diagnosis Sears PartsDirect ... SEARS parts were getting pretty competitive...
Now I cannot push it into a PRICE without talking to one of their CLOWN HEADS (pushy parts folks... My opinion).

Carnac the Magnificent

Nov 20, 2017 | Kenmore Refrigerators

1 Answer

On my kenmore refrigerator mod number 25374879401 the freezer is cold and the bottom is not cooling.the condenser fan is running as well as the one in the freezer.any help would be appreciated

ck the back of freezer for ice build up there should be no ice . if so the defrost heater has failed or the drain is pluged . . thes units often need drain heater's to prevent the problem .. mm

Jul 29, 2010 | Kenmore 61042 Top Freezer Refrigerator

1 Answer

What does ER FF mean on my Kenmore Elite bottom


Thanks for using FixYa. Error ff is freezer fan fault. This usually happens when either the rear board has gone bad or the freezer fan itself is bad and needs to be replaced. To check what is causing the error you can start with checking the fan which is located behind the back wall inside the freezer. Also check the rear board as it might not be putting the fridge into defrost long enough and is causing the ice to build up in the freezer and thus stopping the freezer fan from turning and so causing ff error. Leave the fridge unplugged for 24hrs which will melt all the ice then plug it back if still the issue is not resolved and you hear the fan running then it is the rear board that needs to be replaced. Please do rate the solution if the issue is resolved or else revert for further assistance.


Jun 30, 2010 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

The bottom freezer of my Kenmore Refrigerator works fine but the top refrigerator compartment no longer cools? Thanks

All the cooling happens in the freezer.The refer section relys on a fan to blow cool air into it.When you open the freezer you should hear a fan running.If you hear the fan running, close the freezer door and open the refer door. Look for the vent/area where the air comes in.Put your hand in front of it.If little or no air is coming out it could be a sign of an icing/defrost problem restricting the air to the refer section.
It will take a tech with the right tools to find the exact problem.
If the fan is not running you will have to unplug the unit and remove the back of the freezer section from the inside and make sure ice is not keeping it from turning.If it is free of ice then replace the fan motor.

Mar 18, 2010 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

2 Answers

Making lots of noise when running help? please kenmore refridgerator model 25368821790


Noise can come from these areas:

The inside of the freezer Self-defrosting refrigerators use a circulating fan to move the air through the freezer and refrigerator compartments. This fan runs whenever the unit is cooling. The fan is located in the freezer, as follows:

  • If the freezer is on top, the fan is on the back wall, near the top or bottom, in the center of the freezer.

  • If the freezer is on the bottom, the fan is on the back wall, near the top of the freezer.

  • If the freezer is on the left, the fan is on the back wall, halfway up or near the top.

Over time, the fan may become noisy--usually making a chirping or squealing sound, though it may make a loud groaning noise instead.

To find out if the fan is causing the noise, just open the freezer door and push in any fan/light switches. If the noise is louder when the door is open, the evaporator fan motor is the cause. You can't lubricate or repair this motor. You must replace it.

The outside back of the refrigerator There are three components on the outside back of the refrigerator that may become noisy: the compressor, the condenser fan motor (if self-defrosting), or the defrost timer (if self-defrosting).

  • The compressor is a football-sized case with no apparent moving parts. You can see it on the outside of the refrigerator at the back near the bottom. It is usually black and has black or copper-colored tubes and various colored wires attached to it. If the compressor is the device making noise, there is probably no repair that will reduce the noise. You will have to replace it--which can be quite costly.

  • If the condenser fan is making noise, there may be a build-up of lint or other debris on the fan blade. The fan is located near the back of the machine, sometimes behind a thin panel. To clean it, first unplug the refrigerator, remove the thin panel, and use a soft bristle brush to clean it. If there is no lint build-up or debris on the blade, you will have to replace the motor.

  • The defrost timer is often located at the bottom of the refrigerator, near the front and behind the kick plate. Occasionally the electric motor inside the timer may become noisy. The timer must be replaced to solve this problem.

The bottom of the refrigerator Noises detected at the bottom of the refrigerator almost always originate from the back of the refrigerator. However, sometimes the drain pan under the refrigerator will rattle. You may need to tape the pan in place to stop a rattle. Also see the “Outside back of the refrigerator.”

Please revert for further assistance and Do accept the solution if found useful.


Mar 18, 2009 | Kenmore 18.3 cu. ft. Top Freezer...

2 Answers

Kenmore refrigerator model 46-66812 ice build up on the bottom shelf of freezer

Had the same problem. I noticed that the fan in the freezer never shut off so I suspected the thermostat. I ordered and installed a new thermostat (about $30 and 15 minutes to install), the fan now cycles correctly and the ice build up is gone.

Mar 21, 2008 | Refrigerators

1 Answer

Kenmore 5355

There is a fan inside the freezer which circulates cold air through the air diffuser and then through the return duct at the bottom of the fridge. This fan may not be working. You should be able to hear it when you open the freezer door. If you cannot hear the fan going with the door open, keep the door open and press the button that switches the internal light off. The fan should run. If no fan running in freezer test for supply to fan. The fan may be faulty or the thermostat which is in line with the fan could be faulty.

Oct 29, 2007 | Kenmore 50522 / 50524 Side by Side...

1 Answer

Kenmore fridge

First we need to see if the compressor is running.  Pull the fridge out take off the lower panel on the back and see if you can hear it running.  Also, need to know if freezer fan and fan by compressor is running.  Check for thick frost build up on back panel in freezer.  Let me know what you find.

Oct 21, 2007 | Kenmore 73502 / 73504 / 73509 Bottom...

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