The bottom of the refrigeratorand freezer are cooling/freezing, but the top are not cooling at all.
SOURCE: Kenmore Model # 596.735032.. Fridge is cool, Freezer is not freezing
After pulling the fridge away from the wall and removing the lower right hand panel I noticed that the compressor (big round black ball with copper tubing) was not turning on. I also noticed that there was a ticking or popping sound comming from it every couple of minutes or so. After doing some research online in numerouse forums I decided to try and replace the overheat relay that is attached to the compressor. It only took maybie five minutes at most to change it and the compressor is now working with nice cold air comming into the fridge and freezer. Hope this helps someone else with the same problem.
SOURCE: kenmore elite refrigerator, model # 59676534500
I went ahead and signed up for Sears' service warranty since I knew I had to get someone to come out. IT costs $200/yr. They say it covers everything, but when the technician came out, he told me that it just covers $500 per visit. He said that a new motherboard and the labor alone was going to make it $498. Anyway, he had ordered a new motherboard. Apparently the motherboard wasn't working. It is located in the back bottom left side of the refrigerator behind the panel. There is a compartment on the lefthand side that slides out and houses the motherboard. He put that in and also had to fix the fan that is in the back of the freezer. That fan is the one that sends cool air up to the refrigerator part. When I had looked at the fan before the repair man came, it was not moving at all. So at least take a look at the fan in the freezer. Just take out the freezer drawers, and the fan is located in the top center of the freezer behind the compartment cover. Maybe that's the problem with your refrigerator, the fan. Hope that's all it is. Good luck!
SOURCE: kenmore elite refrigerator
If this appliance is new, I would suggest to contact the vendor or manufacturer and ask them for in home service.
It could be the thermostat that might be not working properly or not set properly.
Check the user manual for more info on the thermostat settings.
SOURCE: fridge not working properly on kenmore bottom freezer model 596.7
I have a similar problem, although I have no cooling in the fridge section. Had a repair man indicate that the electrical panal(pcb board) needs to be replaced. It is on order ($200). Sure hope that is the issue. To me, it appeared that the freezer fan(which cools the fridge) was not working. Whether that is the result of a faulty electrical panal is yet to be determined. Good luck!
SOURCE: Kenmore 596.72913200 refrigerator cold, freezer cold but not freezing
good day,
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ref
Hi,
Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling
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heatman101
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