Replacement Parts for Fitness Exercise Equipment at SPORTSMITH
Check continuity of the console cable. If this checks out, open the console and look for any corrosion on the circuit board. If this seems to be the issue, you will have to find someone to repair the circuit board as they are no longer available.
You can find more parts for the 4000PT at the following link: Stairmaster Stepper 4000PT Parts Power Supply Spring Hub SPORTSMITH net
SOURCE: no owners or tech manual for Stairmaster 4000PT, error code 19
http://support.nautilus.com/support/stairmaster.jsp?lid=StairMaster you can view and download the manuals at this site
SOURCE: My stairmaster 4000pt has power to the box, but
Check to see if the red L E D light is on if it is then the problen either we have bad soldier connections or the thermal fuse has opened up. If you are good with a multi-meter and soldiering irondo the repair if not a TV shop should be able to take care of this, or go to gymparts.com you can prchase a new one for $55.00 plus tax & s/h they also can repair it or exchange it.
SOURCE: stairmaster 4000 crazy console
Check all connections from power source in inside the cover where alternator is to upper display then if the problem still continues I suspect your upper console is going south. Call National Gym Supply @ 1-800-496-7278 they can either repair it or may have a exchange board for you.
SOURCE: Stairmaster 4000pt does not seem to respond to programming codes
press 1010 then enter this should get change your workout length
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