Question about Kenmore Elite 45986 Front Load Washer

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I have had the kenmore elite washer he3 for around 3 years now and ever since I got it it always gave me an F 02 code and does this everytime I do laundry and I have to reset it all the time and it sometimes gives me a Sud code as well? I'm sick of it and ready to get rid of it HELP!

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  • Kenmore Master
  • 2,699 Answers

What's the model number,this is a drain problem to long to drain,check the pump to see if anything is in there blocking it or you have a bad pump.

Posted on Feb 07, 2018

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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Anonymous

SOURCE: Kenmore Elite Front Load Washer...F02 and SUD not draining!!!!

Had same problem. Followed advice on post (i.e., remove bottom panel three screws, unscrew filter cap (have lots of towels cause it will drain), remove filter and voila!). Found one sock, a quarter, and some other junk clogging the drain. Saved $55 house service call. Thanks all!

Posted on Dec 13, 2007

Collegeless

  • 44 Answers

SOURCE: F35 & SuD error codes on Kenmore Elite Washer

F35 has to do with the pressure switch which is located under the top panel on the back right. It will have a little black hose hooked to it. This happens when SUDS or detergent somehow gets up into it and usually locks unit out. Only solution is to replace pressure switch. You can find the tech sheet behind the bottom front panel usually tape to the back side of that panel or taped to the bottom right side inside unit. Hope this helps

Posted on Jun 10, 2009

tbirdfan1

Michael Thomas

  • 3051 Answers

SOURCE: he3 elite kenmore- sUD and F21 error

Hello there"
Sud SUDS LOCK (Overdose of Detergent detected during the Wash Cycle)
The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

  • If too much detergent was used, run the unit through a Rinse/Spin cycle, then a Normal cycle, without adding any detergent. This should clear the unit of the excess detergent.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
  • Check/Clean Drain Pump Filter of foreign objects
  • Check Drain Pump
  • Check Pressure Switch
  • Check CCU

Posted on Dec 26, 2009

Philip

  • 949 Answers

SOURCE: Kenmore Elite error message F 02

Here is what the manufacture says about F02 - Below this are my comments

If the drain time exceeds eight minutes, the water valves are
turned off and “F/02” is flashed.

Press PAUSE/CANCEL two times to clear the display.
NOTE: After four minutes the “Sud” error will be displayed,
then four minutes later the “F/02” error code will be
displayed.

Possible Causes / Procedure
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make
sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in2_bing.gif washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Phil's comments---->
If you washed a rug with a rubber backing or small articles like baby socks you may have a plugged up pump. To access the pump lay on the floor and remove the 3 screws holding the lower panel of washer on. Pull down and out on the panel to remove. Lay out a lot of towels under the unit, I mean a lot... Look in the center for a white cap about the diameter of a large cup, it will have a handle on it to turn, turn this left(counter clockwise) to unscrew. This will unscrew and pull out, but be careful when it comes out so does all the water. Clean out the trap that is in your hand and anything you see or feel in the sump area the trap came from. Reassemble and test. If this does not work you will more than likely need a new drain pump, that is the component on the right of that trap you just cleaned out.

Posted on Apr 20, 2010

Testimonial: "You are a Guru! Thank you so much for informing us about the "hidden" trap which housed an ankle sock, .90 & lint! works like a charm now!!"

njsuggarbear

  • 1 Answer

SOURCE: Sud and F35 error in my kenmore elite h5 steam

I got the f35 and suds code repeatedly and my clothes weren't washed, I ordered from Sears the analog pressure switch that regulates the water coming into the washer and the codes went away, the part is esitmately $125.00 including shipping but you have to order from the Sears parts department.If you print a diagram of the washer it is #38 in the diagram and is easy to replace. You can install it yourself and as a female I did not call service to do it.

Posted on Aug 13, 2010

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