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Is it a genuine Ricoh Toner or a equivalent refill, if it is the latter then my machine would say empty when actually full. Just keep on using the machine, and have another toner on stand by.
If its a genuine Ricoh toner suggest the machine needs a clean around where the built in (toner) chip is located.
take the toner supply unit out. toner supply unit is one where toner bottle fits and vacummed clean the unit. the toner unit is blocked. i am a Ricoh technician.
If it says there is no toner but you have toner in there, pull out the toner bottle and feel in the hopper (where the toner bottle sits) -- sometimes the gray cap from the old toner bottle gets left behind, and that will block the machine from pulling toner from the new bottle. Remove the cap and your copier should be fine.
If that doesn't fix it, you might need a new PCU. Once they start to get old, the developer gets bad and they don't have the right mix of toner and developer.
Do you mean the photoconductor unit? To replace the photoconductor (PCU), open the front cover and the right side covers (the duplex door and the main side door). The PCU sits to the right of the toner bottle -- it is a black unit that has the blue cylindrical drum facing the right side of the copier.
On the upper left side of this unit is a ridged tab. Push this tab in and slide the PCU all the way out of the machine. Open the box with the new PCU and remove all of the tape and paper, then slide the new PCU in where the old one came out of. When you shut all of the covers, the copier will recognize the new PCU.
Did you install a brand new cartridge? Or did you refill the old cartridge?
Ricoh has "smart chips" in the toner cartridges, and those tell the printer how much toner is used. If you refill the toner,the smart chip must BE REPLACED, the old chip will remain stuck at "empty".
Sucks, that Ricoh for you. That why that printer was $160 on Woot. LOL.
(Yea, I got suckered in too...)
I believe you will need to purchase and install a reset chip. You can find them for the Ricoh C410 here at www.cfriends.com (that links straight tothe ricoh page - but if you need to search, type in "c410" into the search field on their site).
Couple of things to try:
- If you just emptied the waste cartridge then you have to take the bottle back out and clean the insides as well. The sensor sees the toner on the walls and still thinks it?s full. FYI as typical the manufacturer recommends replacing the bottle with a brand new one.
- If not that then you may have toner covering the optical sensor. Try blowing the area where the waste bottle attaches to the printer with canned air.
Let us know if you have any other questions and please don?t forget to rate this post.
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