We have a KitchenAid Superba Side-by-side refrigerator. Everything is working fine, but our "Over temperature reset" button on the top control panel keeps coming on (many many times a day) and gives off a high-pitched ringing noise. We have to keep pushing the button to turn it off, but we don't know why it is going off. The temperature is fine, the food in the freezer and fridge are fine. Can you tell us what's going on? And how to turn the thing off? Thanks!
I called the KitchenAid customer support number. Found out that control goes off when the temperature of the fridge is above 48 degrees (i.e., over a few days, the food would be spoiling). This is not the case for ours, since everything seems to be working fine. They said there is probably something malfunctioning with that button/control, and there is no manual turn-off mechanism. We have to call someone to come and fix it.
SOURCE: KitchenAid Superba fridge section not cooling, freezer is cold.
You have done a good job of attempting to diagnose by process of elimination, but this is a more complex system. I have provided some links below to assist you in diagnosing your problem. Links courtesy of www.repairclinic.com.
1. Ascertain that the evaporator fan is operational. This may be controlled by the Door Switch, (No.4) and could cause the fan to be inoperable.
2. Ascertain that the Fresh Food compartment light goes off when door is closed.
3. The air diffuser may be faulty by not controlling the air flow from the freezer properly
Tip: Always maintain dual temperature control settings at equal or +/- 1 setting position.
How refrigerators work:
http://www.repairclinic.com/0088_4_3.asp
You will need to verify operation of the following components listed below:
1. Evaporator fan motor
2. Air diffuser assembly
3. Light switch for refrigerator/freezer light
4. Door switch
Click on the links to identify the parts listed
1.http://www.repairclinic.com/SSPartDetail.aspx?s=t-KSRS22F69913-%3d%3di921541&PartID=921541
2.http://www.repairclinic.com/SSPartDetail.aspx?s=t-KSRS22F69913-%3d%3di827263&PartID=827263
3.http://www.repairclinic.com/SSPartDetail.aspx?s=t-KSRS22F69913-%3d%3di438889&PartID=438889
4.http://www.repairclinic.com/SSPartDetail.aspx?s=t-KSRS22F69913-%3d%3di586519&PartID=586519
Parts breakdown diagram:
http://www.repairclinic.com/Refrigerator-Side-By-Side-Appliance-Diagram
SOURCE: fridge door is lower then freezer door
The #1 cause for this problem: The floor beneath the fridge is uneven, causing the refrigerator "box" to be out of square. Adjust the levelers on the fridge bottom to compensate for the uneven floor. That should do it.
SOURCE: Freezer works fine, fridge is not cooling. Side by Side KitchenAid Superba - KSRS25C
sounds like fridge fan is out,sometimes they stick and do not send cold air to otherside,replace or repair.
SOURCE: KitchenAid top-mount refrigerator/freezer
Defrost coils freezing up, possibly a bad defrost timer. Usually a $10 to $15 part.
SOURCE: Kitchenaid Superba Model KSRG22FKWH04, stopped,
are the lights on and if so the power is ok . can you hear a clicking noise . if so it can be the compressor trying to start . and inside the freezer you should be able to hear the fan and under neath also ther is fan that should be going ck for a clean coil .. mm hopt some of these help you .. mm
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I have the same problem but mine is a KitchenAid Superba KSRA25FKBLOO it has been doing the same thing for about a week now. As of today nothing is working everything in the freezer is now in the trash and everything in the refrigerator is now in an ice chest on my kitchen floor and it's STILL making that high pitched noise. The outside of the fridge & freezer feel cool but inside is warm and there is a strange smell in the refrigerator
I have a kitchen Aid side by side. I don't know the number but I recall it was the Architect Series. It is about 4 years old. Our temp reset button is coming on, and the frig is not cooling. Don't know what is wrong. Am calling for repair.
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