Kenmore Elite front load washer (HE3) has power but the door will not open even after pushing cancel. The light panel goes off but the door will not release.
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most front load washers and dryers have locks on the doors some have a bottom panel that u can remove to manually unlock door using the release before opening any machine please unplug machine from wall sometimes even unplugging it and waiting a few seconds will release door lock from itself
according to kenmore, you should press the "pause/cancel" button twice and it should release it. it may also have locked up the CCU, central control module and might need to be replaced.
April 8 2002 DIV 26 SOURCE 110 KENMORE ELITE HE3 & HET WASHERS "ADD-A-GARMENT" INDICATOR LIGHT ON DOOR WON'T UNLOCK WHEN PAUSE/CANCEL BUTTON IS DEPRESSED.
MODELS: See additional page for Kenmore model numbers
COMPLAINT: Due to a Microcomputer Machine Control software error , the ADD-A-GARMENT feature becomes inoperative.
CORRECTION: The Microcomputer Machine Control must be replaced with a service part that has been reprogrammed to prevent ADD-A-GARMENT feature loss.
PARTS: Order electronic control listed on this service flash by model from Division 26 , Source 110 following normal ordering procedure.
MERCHANDISE CODES: WASHER Service Flash - Model Nurnbers for: Kenmore Elite HE3 & HE3t Washers: "ADD-A-GARMENT" indicator light on door won't unlock when Pause/Cancel button is depressed. Kenmore models with serial Numbers beginning with CSL23 through CSM04 11042822200 11042824200 11042826200 11042832200 11042834200 11042836200 11042922200 11042924200 11042926200 11042932200 11042934200 11042936200 Electronic conrrol p/n 8181900 Electronic control p/n 8181899
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April 8 2002 DIV 26 SOURCE 110 KENMORE ELITE HE3 & HET WASHERS "ADD-A-GARMENT" INDICATOR LIGHT ON DOOR WON'T UNLOCK WHEN PAUSE/CANCEL BUTTON IS DEPRESSED.
MODELS: See additional page for Kenmore model numbers
COMPLAINT: Due to a Microcomputer Machine Control software error , the ADD-A-GARMENT feature becomes inoperative.
CORRECTION: The Microcomputer Machine Control must be replaced with a service part that has been reprogrammed to prevent ADD-A-GARMENT feature loss.
PARTS: Order electronic control listed on this service flash by model from Division 26 , Source 110 following normal ordering procedure.
MERCHANDISE CODES: WASHER Service Flash - Model Nurnbers for: Kenmore Elite HE3 & HE3t Washers: "ADD-A-GARMENT" indicator light on door won't unlock when Pause/Cancel button is depressed. Kenmore models with serial Numbers beginning with CSL23 through CSM04 11042822200 11042824200 11042826200 11042832200 11042834200 11042836200 11042922200 11042924200 11042926200 11042932200 11042934200 11042936200 Electronic conrrol p/n 8181900 Electronic control p/n 8181899
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
YOu more than likely have suds in your washer, or an extremely unbalanced load. push the pause cancel button twice, that should unlock the washer. open the washer, and look inside. Is there a lot of suds, or towels that are tangled up? If so, add some fabric softener to the wash tub and do a rinse drain spin (for suds) for the extremely unbalanced load, take the towels (or what ever load you are doing) and put about 1/2 of them in. I have the same washer and have experienced this "problem" once or twice in 7 years. And those were the two culprits. Hope that helps
F2 = Long Drain. Most common cause is something (or lots of things) stuck in the drain pump. There are screws at the bottom of the front panel that can be removed to check it out. If the screws look like stars they are Torx head screws, get driver from most home centers.
Select PAUSE/CANCEL twice to cancel the cycle. Select
DRAIN & SPIN if there is excessive water in the washer.
Re-select cycle and press START. If the problem remains, call
for service.
thanks. its open now. it ran the drain and spin cycle then it began opening again.
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