GE GSS20IEPWW / GSS20IEPCC Side by Side Refrigerator Logo
Posted on Jan 12, 2009

Bottom Door Shelves and Vegetable Crispers Freezing up

I have the Refrigerator controls set at 3 Freezer and 3 Fresh food and the variable temperature control set up, to use the bottom crisper for vegetable. It freezes what is in the bottom crisper and the bottom door shelve. The unit is 5 years old and has been working fine til now.

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  • Posted on Feb 13, 2009
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I just had a similar problem, and the bottoms of both sides were cold but the top shelves were warm. I found that the condenser fan, the fan right above the cooling coils was not working. This fan circulates the cold air and if it's not working it can't move the cold air to the top or over to the refrigerator side. Open the freezer door and press the switch that tells the computer the door is closed (so the light goes out), if the fan doesn't come on shortly, or only sputters that could be the problem. You will need to take out the back cover over the coils, the ice maker tray and auger motor if you have one and some other parts. Play around with the plug where it goes into the side wall, if you can get the fan to come on and off, it's most likely a bad fan motor....about $55 to replace. As you take it apart, be sure to take some digital pics of the process so you can remember how it goes back together!

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