The side trimmer is loose

I would first take a meter and test that the battery actually charged. If that tests out fine ( should read at about 12.8 to 13.5 Vdc), I would then check all the wired connections to make sure they did not come loose.

simple answer is no if you can do it yourself then yes

Turn the trimmer over, I put it in my lap.Remove the orange spool cap by squeezing with thumb & forefinger. It will come right off. Remove & discard(there has got to be something they can be recycled as?) If you are right handed, hold the new spool firmly with left hand with flat side with the arrows up, keep a firm grasp & use small needle nosed pliers(I use hemostats) etc. to free the loose end of the line where it is looped thru the 2 slots. Keeping hold of the spool so it doesn't all unwind, let enough out to feed thru the hole on the side of the compartment where the old spool was. 2-3" will be enough. Then, place the spool into it's compartment with the flat arrow side up.Keep a good grip on the spool until you get it into place. Replace the spool cap by aligning it in the 2 slots that it came from & gently squeezing again until it locks into place & you are set to go. Don't worry about feeding the line out to proper length, it will do that all by it's self.

If you like the trimmer you can send the battery pack off to various places who will put new (and better) batteries in it. Do a web search for "rechargeable tool batteries" or "battery pack replacements" there may be a place nearby

These trimmers can break internally and require replacement. You will find the replcement for model 8585 at shaveroutlet.com. See link below

http://shaveroutlet.com/shaver-replacement-parts/braun-activator-body-housing-with-trimmer-select-models-p-829.html

For installation, you will find a helpful video at the link below

http://www.shaveroutlet.com/braun_syncro_shaver_disassembly

If you don't want to attempt to undertake the repair yourself, you can contact Electric Shaver Service in Lincoln, Nebraska.

They sell new shavers and replacement parts, as well as provide a repair service for many brands of shavers and clippers. They can repair your Braun shaver for you.

Just go to their web site at www.electricshaver.com and click on the repair service link and fill out the form and follow their instructions for sending in your shaver. Typically, they can do most repairs in about a week from the time they receive it in their shop.

I use them to get repair parts for my shavers and recommend them to family and friends as a good place for parts (and service).

They also sell new shavers too. Hope you find this Very Helpful and best regards!

You can go to a local repair shop and buy a replacement for your trimmer.They only cost around $1.

send it back, its not replaceable

O.k. first ... Are you using an exterior plug?? Check and make sure you are getting power to the plug on the trimmer. If so, I would guess that it would be cheaper to replace the trimmer than to go to the manufacturer or a repair shop. If you like to tinker, go to Radio Shack and get a 20 amp rated switch and hardwire the darn thing. If you do something like this, ALWAYS SWITCH THE HOT (BLACK) WIRE!!! Never the white one.

if you bought it recenly and still able to return or exchange at store, try that first. if not, check the fuek lines for hole and leaks, check the fuel filter and clean if necessary. remove the carbuerator and inspect the gasket; it should be soft and flexible, if it seems hard or brittle replace it. clean the carb with carb cleaner sray (available at any local auto parts store) and compressed air. make sure you get inside the small fuel rail holes. if that doesn't work have the carb repaired at a service center or replaced.