Hiya,
I am sorry to hear you are having trouble with your appliance. I have added a link below for our help video on setting the correct speed on your mixer.
https://www.youtube.com/watch?v=bM3t46afGcc
I hope this helps you resolve the issue :)
SOURCE: Kitchenaid K5A mixer 10 speed only runs on fast, no slow speed
Pull the back off and there will be two screws at the top of the Speed Control Plate and a 3rd screw at the bottom. Tighten the top two screws down. [email protected]. Let me know if it works.
I had a similar problem where the mixer would also go to fast speed right away. On the back at the top was a screw that was loose. After tightening this screw I had 4 speeds but no stir speed. I unscrewed that screw and a bolt fell out. This bolt went to threads on the inside of the area covered by that back plate. I put that bolt back on and tightened it and the corresponding one on the other side and wala the mixer works perfectly at all speeds. Hope it helps. Make sure mixer is unplugged before attempting anything like this (wires are exposed when the back plate is removed - some kind of flexible circuit board).
SOURCE: Mixer does not function at
Remove the brushes. Two black screws, one on each side. Pay close attention to orientation. MUST INSERT THE SAME EXACT WAY! Use electrical contact cleaner. I said electrical contact cleaner, put the WD40 back in the drawer!!! Using electrical contact cleaner, clean the contacts. Now clean them again, now repeat two or three more times. Spray SOME, meaning a little, into each hole. Reassemble and try it out. If this does not fix the problem refer to the section on removing the cover to access the motor and gears. disassemble clean the motor's brush surface and the contacts. if you don't know what I'm talking about then stop and call a pro.
This is a very common reaccuring problem with these things. Especially when meat grinding or cookie doughing with it. If you move to replace, get a stronger model, like the 500 or the 600. No, I do not sit around repairing mixers all day. I just happen to know a lot about the ones my wife has destroyed. Some two or even three times. after a while it pays to go get the right equipement.
SOURCE: kitchenaid mixer speed
I would recommend that you first check the Hall Effect sensor
which determines the mixer’s speed. I had this exact problem and I
actually went out and bought another Hall sensor for about $13. I
replaced the original sensor and made sure that the connection between the
sensor and control board was nice and snug. My mixer worked as good as new! But
I was curious to know if my original sensor was defective, so I put it back in
mixer and again made sure all of the connections were snug and tight. Guess what?
My original sensor also made my mixer work! There was nothing wrong
with the original Hall Effect sensor except that the connection between the control
board and sensor was not tight--unfortunately I didn't check the connection
before I decided to buy another sensor. My guess is that the connection between
the control board and the sensor probably loosens or comes undone over time
from use and vibrations. To fix your problem:
1. Download the mixer
parts and diagrams from the Kitchenaid website to see
what the Hall Effect sensor looks like. BTW the part number is 9703312.
2. You'll need a phillips head screwdriver to open up the
mixer gear case cover.
3. Make sure that the connection between the control board
and sensor is absolutely tight and snug.
4. Also, make sure that the orientation of the sensor is
correct. It's difficult to tell which
way the sensor should be connected because the control board has three prongs
and the sensor can attach facing up or down. After you've made the connection,
run the mixer. If it still doesn't work, disconnect the sensor, reconnect it
with the prongs facing the opposite direction and try it again. I
actually found the right sensor orientation through a little trial and error.
But by going through this trial and error, I also had my Eureka moment when I realized that the
original sensor probably would also work if it were reconnected with correct
orientation.
5. This whole process probably takes about 10-15 minutes
to perform.
6. Finally, use your common sense
and make sure to unplug the mixer before checking, connecting or disconnecting
anything.
SOURCE: "Stir" and "2" mix function no longer operate
Yes, your Kitchenaid mixer and be repaired.
You may use the following link to find a Kitchenid certified service center locally to you:
http://caservice.kitchenaid.com/
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