Everything is fine except the machine wont scan. It prints fine, copies fine, and produces no error when I go to scan things... its just when I get to the part where you are supposed to press start all it does is beep, like its going to start and then never does...
I don't get it. Its being insubordinate.
Hi Jackelle21.
i have had a look around the internet and all i can find out from going into forums is that the problem might be because you need to download what they are calling (mp navigator)
so not sure if this is what you have to do.but if you go to this link you will see download sites to where you can get it.
mp navigator download Google Search
or this one.
Canon MP Navigator EX
SOURCE: canon pixma mp830 will not scan
I am experiencing the same problem, from the equipment id does not scan
SOURCE: Canon Pixma MP830 error 5100
As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.
SOURCE: Canon MP830 not scanning
It won't scan unless you have a program like picasso running on your computer to accept the scan. On the Canon you choose where you want the scanned image to go and if you choose the computer you need a program running to store or adjust the scanned image.
SOURCE: CANON PIXMA MP830 Error Msg: Scanner not working correctly.
My Canon MP830 Scanner moves about 1/4 inch each time i turn it on, but will nothing will operate. The message reads, "Turn off and Unlock scanner" every time I try to use it. It was not locked. It worked fine for the 5 years I had it, now it moves just slightly each time I turn it on until it finally gets to the right hand side, then I can hear the belt skipping on the gear before it stops with the same message to turn off and unlock scanner, even though it is never locked. Any ideas? Other then tossing it out? Thanks, Chuck.
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