Washer is off balance. Need to get to levelers.

sounds like a balance issue, you may need to balance the legs on the appliance, try using a leveler on the top of machine

Hello friend, thanks for your inquiry!

I have researched that information for you and was unable to locate steps on how to remove the drawer from your pedestal. I would suggest seeking assistance from a professional for proper removal of the drawer. Hopefully this helps. -Matt

You should not have to remove anything to level the washer....
tighten or loosen the leveling feet by tilting the machine to
access them. Since very few floors are even you may have
to keep adjusting the feet. You may have to use a thin piece
of wood or carpet on one or more feet if you are unable to
level.

Regards,
Dennis

Make sure that you get the pedestal designed for your washer. The white pedestal for the GHW9400P would be LAB2700MQ. (There are slight differences in the pedestals for different series washers. The holes in the base of the washer will not line up with the holes in the pedestal for a mismatched combination.)

First if your washer has been installed, uninstall it. You need to turn off the water. Then disconnect the power cord and (carefully) the fill hoses. Loosen the hoses first and then completely remove them. Drain the hoses into a bucket. Disconnect the drain hose from the back of the washer. Use pliers to squeeze the clamp to get the drain hose loose.

Pull the washer away from the wall. Cover the area behind the washer with cardboard and tip the washer onto its back (on the cardboard).

Pull out the drawer of the pedestal. Next snap the spacers into the holes on the top of the pedestal. (These are part of the hardware kit in the drawer of the pedestal.) Remove the shipping spacers from the front of the pedestal (behind the drawer). Remove the Philips head screw from the drawer slides and pull the drawer completely out (save the screws). Push the slides back into the pedestal.

Look at the washer and remove the feet if present. Partially install two of the hex head screws from the pedestal installation kit in the bottom holes of the washer. (These are at the center back of the washer if it is standing up.) Leave the screws about 3/8" from the bottom of the washer. Move the pedestal over to the washer and slide the keyhole openings of the pedestal over the two partially installed screws. Position the pedestal against the top of the washer and insert the remaining two hex head screws. Do not tighten completely.

Align the pedestal with the base of the washer on all sides. When it is lined up, tighten the 4 screws by reaching through the drawer opening of the pedestal. Bring the washer and pedestal back upright. Reinstall the washer (remove the packaging if this was a new install). Level (front to back and side to side) the washer using the pedestal feet (again reach through the drawer opening). Make sure that all 4 feet touch the floor. Tighten all 4 locknuts.

Pull out the drawer slides and reinstall the drawer. Reinstall the Philips screws. Close the drawer.

For pictures of the install, go to the Whirlpool support site http://www.whirlpool.com/owner_center . Search for your pedestal and get the installation manual. The direct link for the LAB2700MQ0 install is http://www.kitchenaid.ca/assets/pdfs/literature/Installation%20Instructions%20-%208537141.pdf .

I hope this helps.

Cindy Wells

You want to level just the pedestal in the place where you will be using it so when you put it in position mounted together later it is done. Also very easy to do first. Get the pedestal level, tighten the lock nuts, put the washer on its back. Usually you remove the washer feet, take the pedestal drawer out, screw on each side, bolt the pedestal to the washer with the four screws provided. Tip pedestal and washer up, on to something that slides easily to protect floor. There usually are some type of shipping bolts that have to be removed from back of washer before using on new units. Usually four and these have to be removed.

You need to remove the 2 screws holding the black rails on both sides of the drawer. Took us a while to figure this one out also.

Do not try to level the washer. Level the feet on the pedestal AFTER the washer is installed. Just make sure the legs of the washer are all set the same on the pedestal and tightened down. Then, adjust the pedestal feet so the washer is level front-to-back and side-to-side. Once you level the unit, place your hands at opposite diagnoal corners on the top of the washer (one hand on a rear corner, the other hand on the front corner). If the washer has a firm foundation and you have the leveled the feet correctly, it should not move when you apply any pressure at these opposite corners. If you have questions, please let me know. I hope this helps you.

Went back to Lowes to talk to a sales personal. He informed me that there are two screws at the front of the drawer (one per side) After removing these screws (you will need to put them back after) the drawer will be removable from the pedestal base.

Yes, ljharlow,

What is your Question?

You have a problem balancing the washer on the pedestal??
You must first balance the washer and then put it on the pedestal!
I take it you bought and picked up an installed your own machine.
The delivery men know to do the leveling foirsy and then raise them on to the pedestal
If you have two people you can have one person lift the front of the machine by tilting it back wards on the pedestal so the front goes up in the air a little and the second person turns the adjustable legs till it is level! If you laid the washer on its side ,front,or back at any time since you bought it then you threw the machine out of balance and YOU DO need service to correct this situation!!!!!!!
bless you Huuum
Please rate me on our site for my good advice before you sign off

First remove the top of the washer via 3 tork, 7mm hex head screws (they are hidden located on rear of washer) then you can see to line up the tub with the shipping bolts. Just put 2 in --one lower and upper opposing each other and that will be sufficient. I believe there is two screws holding the drawer in located at the track towards the front of the drawer. Now you can lean it over with no worries to remove pedestal