Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System Logo

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Posted on Oct 14, 2017
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Model GD5RHA*T*O*; Freezer side is allowing contents to thaw.

Settings for both freezer and refrigerator were preset at 4 and are still in that setting. Note: There is an infrared sensor light switch in freezer which was in the off position (?), I set in the on position. Please advise if this switch should be on or off. I have the user guide for this side by side and doesn't address. Please advise. Thank you

1 Answer

Jorgie the appliance guy

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  • Whirlpool Master 5,639 Answers
  • Posted on May 23, 2019
Jorgie  the appliance guy
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FREEZER /FRIDGE NOT COOLING: Optimum refrigerator temperature at or below40° F(4° C). The freezer temperature should be0° F(-18° C). Check temperatures periodically. Appliance thermometers are the best way of knowing these

Check ur cold control thermostat, ur thermistors in both fridge and freezer ( they should be checked for both ohms and for amount of current being put out as per ur model ), ur air flow vent from freezer to fridge.( to make sure it opens and closes without any restrictions) On thermistors check for A close circuit and amount of ohms not just an Ohm reading. As per ur model. Most should atleast show 1200 ohms. Also Check door seals for leakage.
Evaporator coils
Poor cooling is often the result of a heavy frost build-up on the evaporator coils. You can't see these coils without removing a panel on the inside of your freezer. A sure sign that there is a build-up is the presence of any frost or ice build-up on the inside walls, floor, or ceiling of the freezer. Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets.
If one of the components in the self-defrosting system fails, the refrigerator continues to try to cool. Eventually, though, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils. There may still be a small amount of cooling because the coils are icy, but with no air flow over the coils, cooling in the refrigerator compartment is quite limited.

FAN check to see if it is operating or restricted A fan that is not blowing or restricted will not circulate the cold air properly.

Often, the first thing that folks do when their refrigerator starts to feel warm is turn both controls on the coldest settings.This is exactly the WRONG thing to do.Turning the cold control to the coldest settingwillkeep the compressor running longer and make lots of cold air.

But turning the air door to the coldest settingclosesthe airway to the food section. Lots of cold air is made, but most of it stays in the freezer section, and the food section actually getswarmer.


Condenser
Self-defrosting refrigerators all have a set of coils and a cooling fan, usually under the refrigerator, that need to be cleaned regularly. If these coils get coated with dust, dirt or lint, the refrigerator may not cool properly. The coils may appear to be a thin, black, wide radiator-like device behind the lower kick-panel. To clean them, disconnect the refrigerator from the power source, use a refrigerator condenser brush and your vacuum cleaner to clean the coils of any lint, pet hair, etc. You may not be able to get to all of the condenser from the front, it may be necessary to clean the remainder of the condenser from the rear of the refrigerator.
May also need to check the defrost timer, u can get by and test manually by placing a small screw driver into the tiny slot or hole underneath the timer and turn slowly clockwise till u hear 1 click. this will engage ur defrost cycle in about 15 minutes u should be able to come back and feel the heat in freezer as it melts the ice providing ur terminator is not bad?
Another way to test it is with a multi meter. Remove timer it from fridge and you will see 4 prongs numbered 2,1,4,3 in that order. Place ur meter prong on prong 1 & 3 (if your fridge has a capacitor wired in series with the windings, then u check for micro fares rather than OHMS) If u cannot confirm this test, still try the next.
Take ur meter prong and connect to prong 1 & 4, it should read resistance or ohms ( closed) now remove prongs and place on prong 1 & 2, this should now read infinity or open (no ohms) now take a small screwdriver place it in the tiny hole or slot under the timer. Turn it clockwise slowly till u hear 1 click. Now ur 1& 2 should read closed ( showing ohms or resistance) now place meter prongs on 1 & 4 and you it should now show open ( or no resistance - no ohms) this is how u know ur timer is good, Remember when testing for ohms ADJUST meter to use a high ohms rating in the thousands as the resistance is very high in OHMS. And adjusting to low ohms rating may give a false reading or not show the proper resistance..

THE COMPRESSOR:
If you hear a clicking sound coming from the back of your refrigerator/freezer, then the problem is most likely the compressor, relay and or capacitor is overheating or not getting proper power and will not start.The compressor is the component on your refrigerator that allows your refrigerator to cool. If this component is not working properly your refrigerator will stop cooling. Most of the time the compressor is not the component that has failed.

To check ur compressor with multi meter:
Disconnect and remove the relay and capacitor from compressor, some located next to compressor in a casing.

You wills see 3 prongs coming out of compressor. 1 goes to ur start winding, 1 goes to ur run winding and the center goes to ur ground.

Place ur meter connector or prong on the start prong and the other on the ground (center prong) take note of the reading in OHMS for example 5 ohms.
Next place meter prong on run prong and the center ground prong agin. Take note of the reading in OHMS. Example 4 ohms

Next place meter prong on the start prong and the other on the run prong, now take note of the reading example 9 ohms. Now match the total of this ohms test with the total of ur two separate test. 9 ohms, if they match ur ok give or take 5 percent plus or minus. One more test to make to test of there is a short in compressor attach meter prong to ground prong and rub the other end of meter prong to metal ( scrape the metal clean of paint and test on metal surface not painted surface. If it shows continuity or ohms , u have a short in ur compressor. It should show infinity

TO REPLACE RELAY AND CAPACITOR WITH A HARDSTART KIT YOU CAN USE

A 3 in 1 start kit for compressors sizes 1/4 through 1/3 HP. And a 5 in 1 for higher H.P. (BE SURE TO MATCH WITH UR COMPRESSOR MODEL NUMBER AND TYPE) The kit includes relay, capacitor, and overload device, pre-wired. The kit will replace all 3 electrical components on capillary refrigeration systems. For newer systems with a run capacitor use proper kit. For smaller horsepower compressors useTJ90RCO810.

The wire set up is as follows the red wire goes to the right side of compressor prong, the white wire to the left side prong, the black wire to the center prong, and the 2 other black wires go to the power and the ground connection


Lastly you should also check ur THERMISTORS in the freezer and fridge section for continuity OHMS and for amount of OHMS current being put out. In most models around 13000 ( give or take 150 ohms) ohms is required.


1-3 TEMPERATURE CONTROL
As the food in the fridge gets colder, it gives off less heat, and the air inside the fridge will remain colder. A thermostat called aCOLD CONTROLwill cycle the cooling system on and off to keep the temperature inside your fridge within a certain range. You can adjust that range using one of the dials within your fridge.
On most fridges, all the cold air for both the food compartment and the freezer compartment is produced in one evaporator. Since the freezer is so much colder than the food compartment, most of the cold air that is produced circulates to the freezer compartment. Only a small amount is needed in the food compartment to keep it down to the proper temperature. This amount is adjusted by a smallAIR DOORin the duct between the evaporator and the food compartment. The control for this air door is the other of the two dials within your fridge.

If you hear your compressor "short-cycling" (starting and stopping at short intervals) try jumping across the two leads of the cold control thermostat ( in the fridge compartment) with an alligator jumper. You can also check both for live voltage current and ohms- If there is a greenthirdlead, ignore it for this test; it is the ground wire. If the fridge starts running constantly, the cold control is bad. Replace it.

To test or change the cold control, first Pull the knob off it and remove any plastic cover plate or housing from it.
You will see two wires leading to it. There will also be a thick, stiffCAPILLARY TUBEattached. The capillary tube is the liquid-filled temperature-sensing element of the cold control, and operates in the same manner as a thermometer
The air damper, baffle or diffuser is the device that balances the air flow from the evaporator fan housing. This normally is a mechanically controlled baffle or flapper that controls the amount of cold air entering the fresh food compartment. If the baffle is damaged or the linkage to the control knob is damaged, then you may not have enough cold air entering the fresh food compartment resulting in higher than normal temperatures. This baffle or damper will be located where the cold air enters the fresh food compartment.


Troubleshooting Thermistor Problems in Refrigerators How to Test your Defrost Timer

5 Related Answers

A

Anonymous

  • Posted on Aug 18, 2008

SOURCE: freezer not cold but fridge is cool

quickest and cheapest way is to switch the unit off overnight. possibly missed a proper defrost cycle and evap.coil is blocked. when properly defrosted,switch on and you could be back on line

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Sea Breeze

John Tripp

  • 4656 Answers
  • Posted on May 22, 2009

SOURCE: TURN OFF FREEZER HALF TO DEFROST WATER LINE THAT FEED ICE MAKER

Just turn the refrigerator off inside on control panel. Then get a hair dryer and melt the ice away from the tube taking care not to get plastic too hot. Sea Breeze

Anonymous

  • 3361 Answers
  • Posted on May 25, 2009

SOURCE: Freezer has defrosted itself, refrigerator not holding cold

The clicking sound is from a bad start relay on the compressor or a bad compressor.
Replace the start relay. It is relatively inexpensive.
If that does not correct the problem the compressor will have to be replaced.

Anonymous

  • 1 Answer
  • Posted on Jun 15, 2009

SOURCE: My refrigerator is not cooling model ET8CHMX

Is there any particular area that I can work on and remedy the problem

projdoc

jasbo

  • 2239 Answers
  • Posted on Aug 28, 2009

SOURCE: Whirlpool Side By SIde Refrigerator Freezer stopped cooling

5 reasons for fridge and/or freezer getting warm: 1- the evaporator coils are icing up and won?t let air circulate. 2- the evaporator fan is not working to circulate air. 3- there is no refrigerant in the system. 4- no power to fridge or compressor. 5- the condenser coils have no air circulation check under the fridge behind the vent. if it is too dusty or the fan isn?t working, it is not getting enough airflow to cool down. replace fan and/or vacuum out the dust. if there is no power to the fridge, the light will be off. if the compressor is not running, there is a defrost timer that cuts the power temporarily to the compressor to melt ice on the coils. it?s located under the fridge behind the bottom vent. If the timer is off and the compressor is not going, the compressor or the main board is bad and needs replacing. there is also a temperature sensor on the evaporator coils that tells the defrost coil to turn on and when to turn off. if the defrost timer is on but the coil is not heating up, replace the sensor. if it still won?t heat up, it?s the timer or the coil. the easiest way to tell if there is no refrigerant- the freezer wall is warm and the compressor is loud. if there is no refrigerant, it may be more cost effective to replace the fridge. if you feel no air coming from the freezer vent, the fan needs replacing. If you feel air moving in the freezer but not the fridge, the channel from freezer to fridge is blocked. if the freezer has air and the rear freezer wall has frost on it, the evaporator coils are iced up and need defrosting. causes: 1. low refrigerant 2. no fan 3. too much humid air in fridge/freezer due to door open or bad door seals 4. the condensate drain tube is clogged if the seal around the door is ripped or not completely sealing, or there is condensation at the bottom or the walls of the fridge, replace the seal(s). no air, no fan. Replace if the refrigerant is low, it just needs a top off. but you need to be certified by the epa to move refrigerant, so get a professional. defrost solutions: unplug the fridge. remove the wall of the freezer that is frosted/icing up. use a hair dryer to melt the ice. do not get too close. you will see a drain under the evaporator coil. make sure it is not blocked. the water should run freely to a condensate pan under the fridge that evaporates the condensation with the hot line from the compressor. once the coil is free of ice, frost, and water, replace the panel and repair any of the problems that caused the icing up. plug the fridge in and turn it on. If it frosts up within a week, there is still an issue that not been taken care of.

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Related Questions:

0helpful
1answer

The refrrigerator and freezer not holding tempreture it started with the freezer - how can i fix - i have defrosted the freezer and removed all food?

hi there,
have you check the temperature?

The temperature controls are preset in the factory at 37°F for the refrigerator compartment and 0°F for the freezer compartment. Allow 24 hours for the temperature to stabilize to the preset recommended
settings.

The temperature controls can display both the SET temperature
as well as the actual temperature in the refrigerator and freezer.
The actual temperature may vary slightly from the SET temperature based on usage and operating environment.

Setting either or both controls to OFF stops cooling in both the freezer and refrigerator compartments, but does not shut off electrical power to the refrigerator.

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hi,
have you check the temperature?

The temperature controls are preset in the factory at 37°F for the refrigerator compartment and 0°F for the freezer compartment. Allow 24 hours for the temperature to stabilize to the preset recommended
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hi there,
first check is anything is blocking the refrigerator door from being closed properly.
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It could be the defrost system? When you allowed to thaw, did you check the evaporator? It could be frozen? It will take longer to thaw. Is the evaporator fan working? It and the compressor will not, when the box is in defrost. Is your defrost working? Are your door gaskets sealing properly? Are your doors aligned properly? Some things to check. Good luck.

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Your refrigerator has a Control-defrost,adaptive timer ,PC board part number 241508001
This is providing your model is the one listed above your post WRS3R3EW. The model you listed in post does not come up. Until we can determine that the freezer is not defrosting you need to unplug and remove the back panel of freezer compartment to see if the evaporator coils are frozen or clear. If frozen this alone will cause a chain reaction that keeps vents to fresh food compartment open and cause freezing in that area. Go to link below and enter model number WRS3R3EW0 Then you will see a list of diagrams on left side, chose #11 this will show the control parts. Click link below Thanks, Sea Breeze
We offer free help and assistance also.

http://servicepartstec.blogspot.com/
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