Xerox WorkCentre M128 Copier Logo
Posted on Dec 16, 2008
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Xerox 7328, error 018-543 Shared name error in server

I created the servier directory, set perminssions, create the scan template and the file respository. All looks good but I receive the 018-543. Have any ideas

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  • Master 2,072 Answers
  • Posted on Dec 16, 2008
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Prerequisites:

  • The printer must be connected to the network.
  • The IP address of the printer is required.
  • The HTTP option must be enabled on the printer. To obtain the IP address or to confirm if the HTTP option is enabled, print a Configuration Report. See the Related Items below for additional information.
  • A user account for the scanner must be created (account needs full control access rights).
  • A directory to be used as a repository for the scanned files must be created. The directory must then be shared.
  • The Hostname of the workstation must be known.
Scan to File is set up in several steps:
  1. The first step is to make sure the scanning service is enabled on the printer.
  2. The second step is to set up the scan file repository.
  3. The third step is to create any necessary templates.
  4. The final step is to configure the template with the required settings.
NOTE: This solution assumes Microsoft Internet Explorer is being used as the web browser. Other web browsers may vary.
  1. Make sure the SMB port is enabled. Print a Configuration Report to verify this setting. See the Related Items below.
  2. Open an Internet browser window.
  3. Enter the IP address of the printer in the Address field, and then press [Enter] on the keyboard. The CentreWare Internet Services window will be displayed.
  4. If prompted, enter the username and password in the fields provided, and then click [OK].

    NOTE: The default username is "11111". The default password is "x-admin" and must be entered in lower case letters. If the username or password has been modified or forgotten, contact your System Administrator.

  5. Click on the [Properties] tab. The Properties options will be displayed.
  6. Click on the [+] next to Services on the left side of the window to expand the options.
  7. Click on the [+] next to Network Scanning.
  8. Click on [File Repository Setup]. The File Repository Setup window will be displayed.
  9. Click on [Edit] in the Default File Repository section. The File Destination screen will be displayed.

    NOTE: A maximum of five file repositories may be configured. Generally, just the default repository is configured for scan to file.

  10. Select [SMB] from the Protocol menu.
  11. Enter a descriptive name in the Friendly Name field.
  12. Enter the IP address or Hostname of the computer where scanning will be setup in the Hostname / IP Address & Port field.

    NOTE: The default SMB port is 139. Generally this port number does not change.

  13. Enter the Share name in the Share field.
  14. If necessary, enter the scan path in the Document Path field.
  15. Click on the [Prompt at User Interface] or [System] radio button from the Login Credentials to Access the Destination section.
  16. Enter the scan user name in the Login Name field.
  17. Enter the scan user password in the Password and Retype Password fields.
  18. Click on [Apply]. A “Settings have been changed” message will be displayed.
  19. Click on [Reboot Machine]. A "Do you want to reboot?" message will be displayed.
  20. Click [OK].
  21. Close the browser window.
  22. Test scan to file using the default template. See the Related Items below.
  23. If necessary, create scan templates.
Xerox 7328, error 018-543 Shared name error in ser - elem_1_spacer.gif

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  • Contributor 2 Answers
  • Posted on Nov 13, 2009
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Make sure the printer's username is: DOMAIN\USERNAME

This solved the problem for me.

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3helpful
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Xerox scanning error 027-516:server connection error in smb

This means that your machine cannot connect to the network share to which it is supposed to write the scanned documents.
There may be several causes:
- if it worked before, perhaps the server or computer with shared folder to which the Xerox unit is configured to write files is unavailable/switched off, or the shared folder is not shared anymore or has changed security permissions, preventing the Xerox from writing, or the share name has changed
- if it never worked, perhaps the Xerox needs configuring prior to use (how it should deliver the faxes, via network share or email). Refer to it's manual on how to configure scan delivery.
0helpful
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016-782

As always you can find answers to your questions at www.xerox.com/support
Solutions for : Enter up to 64 Characters in the Shared Name Field Message is Displayed When Setting up a Network Scanning Template Using CentreWare Internet Services (CWIS)Related Fault Codes: 016-782 Solutions ranked by relevance Solution : Modify the User Login Name to a User that Only Exists on the SMB Server Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.
Hope it helps!
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Error code 016 781

The 016-783 error message indicates that “Cause – Could not find the specified server path during file”.
The folder that the Xerox scanner job template uses to deposit the scans in had previously been deleted, so I had recreated the shared network folder. What I had neglected to do though was to recreate the sub-folders that the Xerox Job Templates use for the scans.
After recreating the subfolders that the file repository setup referenced in the job template I had no more error codes with that scanning job template.
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Currently working on XEROX WorkCentre Pro 55. Want to scan documents to my computer from newwork printer. What do I need to set up in order to utilize this feature. I tried scanning to a programed user...

> Support & Drivers > WorkCentre Pro 55 Support > Search Results Solution: Set up Network Scanning Using Server Message Block (SMB) Filing With CentreWare Network Scanning Software v 5.5x bttn_print.gifMake Printable bttn_email.gifEmail this page elem_1_spacer.gif Prerequisites:
  • The printer must be connected to the network.
  • The IP Address of the printer is required, and the HTTP option must be enabled on the printer. If you do not know the IP Address, or whether HTTP is enabled, print a Configuration Report. See the Related Items below for additional information. If you do not have this information or the printer is not configured correctly, contact your System Administrator for assistance.
  • A user account for the scanner to login to the scan server must be created (account needs full control access rights). The user needs to be a local user on the workstation and not a domain user.

    NOTE: SMB uses local rights and not domain rights. Record the username and password for future use.

  • A directory to be used as a repository for the scanned files must be created. The directory must then be shared.
  • The Hostname of the workstation must be known.
  • CentreWare 5.5x must be installed on a Microsoft Windows server or workstation on the network.
From the workstation or server where CentreWare is installed:
  1. Click on [Start], point to [Programs], select [Xerox CentreWare], and then select [Add Network Scanner]. The Add Network Scanner Wizard window will be displayed.
  2. Click on the [Enable a new Xerox System Scanner for network scanning and associate it with a scan server] radio button, and then click [Next].
  3. Select [Specific IP Address] from the Find Devices pull-down menu and continue with step 4, or select [Specific TCP/IP Hostname] and skip to step 5.
  4. If Specific IP Address is selected, an IP Address field will be displayed. Enter the IP Address of the printer in the field, click [Next], and then skip to step 7.
  5. If Specific TCP/IP Hostname is selected, a Hostname field will be displayed. Enter the printer’s TCP/IP hostname in the field, and then click [Next].

    NOTE: Select Specific TCP/IP Hostname if the Printer is using DHCP to resolve the IP Address and has a Hostname assigned.

  6. If the printer has been configured for Scan to File, a window will be displayed with a 'This device has already been configured for network scanning. Continuing will overwrite its current configuration. Do you want to continue?' message. Click on [Yes].
  7. The Enter Password window will be displayed. Enter your system password in the field provided, and then click [OK]. The Server Type (Filing Protocol) window will be displayed.

    NOTE: The initial system password at machine install is 1111. If the administrator encounters a problem with changing the password, or forgets the password, a service call must be placed.

  8. From the Server Type (Filing Protocol) pull-down menu, select [Windows (SMB)].
  9. Click on the [Browse] button located below the Location (\\Server\ShareName\Path) field. The Choose Location – Windows (SMB) window will be displayed.
  10. Browse to the server and then to the Scan folder where the CentreWare scanning folders will be installed, and click [OK]. The Location field will be displayed with the scan server name and the path to the shared scan folder.
  11. Click [Next]. The Xerox System Login Name window will be displayed.
  12. Enter the scan user name and password (this is the user account the printer will use to login to the server share) in the fields provided, and then click [Next]. The Distribution Server window will be displayed.
  13. Do not make any changes. Click [Next].
  14. Click on [Manage User Templates]. The Manage User Templates window will be displayed.
  15. Click on [Modify Template List] to begin selecting template users for this scan server installation. The Modify Template List window will be displayed.
  16. Make a selection from the list of Users and Groups, and then click on [Add] to create a scan folder and template for the selected user or all members of a selected group. If necessary, repeat this step to add additional users or groups.
  17. When you have finished, click [OK] twice. The Finish window will be displayed.
  18. Click on [Finish] to upload the scan settings to the printer. The Add Network Scanner Wizard window will close when the settings have been uploaded.
2helpful
2answers

Scan to smb

Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.
1helpful
2answers

RE : Xerox WorkCentre M128 016-782

Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.
1helpful
1answer

RE : Xerox Work Centre M128 016-782

Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.
2helpful
1answer

Xerox WorkCentre M128 - 016 - 782

There is an error in the in the server password or a template setting.
Here is the documentation. Pretty straight forward

Login to the Server was not possible during Scan to Server file transfer.
arrwup.gifInitial Action Refer to BSD 16.1.
Power OFF/ON
arrwup.gif Procedure Set the login name and password in the destination server.
Set the attributes of the Job Template file correctly.
From a client PC, set the same account as the above as a resource using CW.
0helpful
1answer

How do we set up proper ftp server connection to receive scanned images with our Toshiba 232. the current file path is \\10.0.1.5/Scans\ but when we try to scan we get a FILE STORAGE ERROR. we have entered...

the path is all \'s not /'s. 10.0.1.5 needs a shared folder named scans and the copier needs a users valid login name / password for the computer sharing the scans\ directory.
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