BLUYRAY PLAY BACK

see this i windows, it tell what drive is there
then from this fact we move top a cure.




to view the movie, this is best and free google it./
then load free VLC and it plays.

One of the advantages of owning an HP Pavilion includes playing your favorite DVDs conveniently at home or anywhere with your HP Pavilion laptop or notebook.
Whether you have Windows 7 or Windows Vista, your HP Pavilion may experience problems playing your DVDs.
For example, sometimes you may have a DVD movie skip while playing, which can happen frequently with a lot of DVD handling, such as with rental DVDs.
Perhaps your DVD player does not recognize the DVD and rejects it.
When you troubleshoot your HP Pavilion DVD player, you become more acquainted with your HP Pavilion, plus you can get back to movie-watching sooner.
Clean the DVD if you notice any skipping while playing or if the DVD stops.
You can clean the DVD by wiping it from the center to the edge using a lint-free cloth and filtered water.
Avoid watching DVD movies while you have a virus system scan operating on your computer system.
Reschedule the virus scan to another time or disconnect the scan temporarily and then reconnect the scan when you have finished watching your movie.

Disconnect from the Internet while watching movies.
Other programs on your HP computer can access the Internet and disrupt the movie as you watch.
Turn off your printer, scanners and other external devices connected to your HP Pavilion while you watch movies.
This allows your computer to concentrate its resources on your DVD player.
Install the latest DVD player updates from the HP Support and Drivers website for the best DVD performance.
Test the DVD Drive
Insert the DVD into the HP Pavilion DVD drive. Close any window that opens automatically.
Click "Start" and then "Computer."
Right-click on the DVD player icon and then choose "Explore."
Check to make certain you placed the DVD into a DVD drive.
If the HP Pavilion DVD drive ejects the disc or prompts you to insert a disc, it does not recognize the DVD.
You can also try inserting another DVD disc. If you do not see folders appear, such as VIDEO_TS and AUDIO_TX, you may have a defective disc, or the DVD may not be compatible with your DVD drive, such as a Blu-ray disc.
Try a different DVD movie.
Insert a regular CD into the DVD drive to see whether HP can read it, after you have tried playing several DVDs.
If the drive can read the CD, it may not be the DVD drive.
Have the internal ribbon cable replaced if the drive cannot read the CD, or have the DVD drive replaced if a new cable does not help.
Reinstall DVD Software Windows 7
Click "Start," "All Programs," "Recovery Manager," and then "Recovery Manager." Click "Continue" if prompted by Windows 7. This will bring up the HP Recovery Manager window.
Click "Software Program Reinstallation" and then "Next."
This will bring up the HP Software Program Reinstallation window, which allows you to reinstall the programs that originally came with your HP Pavilion.
Click "Next" and then follow the instructions provided.
Restart your computer after the driver installation.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
Reinstall DVD Software Windows Vista
Click "Start," "All Programs," "PC Help and Tools" and then "Recovery Manager." This will bring up an HP window called Recovery Manager to help you recover HP Pavilion drivers and programs.
Click "Next" and then select "Yes" or "No" when prompted to perform a program recovery.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
HP Pavilion PC Laptop Blue Ray not working
Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart." Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.

Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.

Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.


HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

Sounds like the laser maybe the issue. I would take it back and ask for a refund.

When properly connected to a High Definition display or TV, Blu-Ray Disks (BD) should play crystal clearly. Inserting an old "non-Blu-Ray" disk (or the original "DVD") in the Blu-Ray player will display a comparatively "fuzzy" picture. This is the difference between High Definition and Standard Definition. A "BD player" can not "upgrade" the picture quality on DVDs to that of a BD or High Definition picture.

Rent, purchase or choose Blu-Ray Disks (BD) whenever a choice is offered to view the High Definition version of a movie or video. Selecting the DVD version will provide the lower quality or Standard Definition version of the same movie or video.

Check the covers or disk itself to determine if the movie or video is in DVD or BD format. That will tell you what you can expect for picture quality.

I hope this helps & good luck! Please rate my reply - thank you.

DVD with different region from what is your player registered. Usually, on box and back of unit there is a logo of an globe with a number overimprinted. These numbers must not be different with the number from DVD/BR disk.

With people downloading movies illegally, companies have put blocks on DVD's, unfortunately making the DVD unplayable for some blue-ray players

http://www.njnnetwork.com/2010/04/avatar-blu-ray-wont-play-on-all-players/

I've been told that Blue Ray movies don't work on PS3 unless you use an HDMI cable; but I haven't tested that. Also, some Blue-ray on PS3 load as movies, some load as games depending on the content. So check the automatic play feature, see if you can select the BD from the video section. On your Xross media bar, go to videos and see if there is a blue disc (BD-rom), click X.

Also make sure that the movie is actually blue-ray. Some old HD movies are sold off on eBay, etc as Blue ray when they aren't. Check it on Blueray.com, if the movie isn't listed it may be HD only.

There is only one program at the moment that can decrypt Blu Ray movies. That is AnyDVD HD. You can download the free trial from www.slysoft.com but it is only good for 21 days, after which you'd have to buy it. To burn the movie to another disk you would need a Blu Ray burner and blank blu ray media. Many Blu ray movies are very large, I think they average over 30 gb, so they won't fit onto the 25gb blank BD-R or BD-RE disks without compression or trimming out unwanted extras. 50gb blank disks are available, but are still very expensive. Of course, if the movie happens to be one of those small enough to fit a 25gb blank disk, then you can do a straight transfer. You can use ImgBurn in UDF 2.5 mode to burn blu ray movies. If you want to select just the main movie and one audio track, you might be able to fit a movie onto a BD-R 25gb disk, but it depends on which movie you are trying to back up. You can use tsMuxer to select portions once the movie is decrypted, and then output as a blu ray disk. You can also use a program called BD Rebuilder. It will compress the movie to fit onto a 25gb blank disk. It can also compress to fit onto dual layer or single layer blank dvds....but those disks won't play in all Blu Ray players and the latest version's output is causing playback problems in PS3's when using blank dvds instead of blank BD-R disks. You should also be aware that compressing high definition video takes a powerful computer and a great deal of time. My last attempt to compress a Blu Ray movie to a dual layer dvd size took 14 hours using a Core2Duo based machine

I would take the movie back. We have found DVDs which cause similar problems.

Try a Blue Ray lense cleaner dont where to get