I need to know if you can add close caption

What is the TV source or input? Unless the source is antenna or cable using the antenna in, the captions have to be disabled at the set-top box that is providing the signal. Some set-top boxes have a CC button on the remote but many have this hidden in the menu system.

My IPTV box requires me to press Menu, choose the Settings menu and then enter a code provided by the provider. Once in the menu, the captions are enabled in the Hardware > Audio menu. Some satellite dish set top boxes have different access methods depending on the TV setup. If you have a master box that feeds two TVs, the setting menu to control the closed captions was only available on the TV closest to that box. (This was the case for a Dish receiver with a Single or Dual mode. In single mode, turning on the CC enabled the captions for both TVs. In dual mode, the two TVs could be tuned to different channels but only the TV nearest the set top box would display the closed captions if the feature was enabled. On that receiver, the closed captions were reached by pressing Menu. Then the captions options were under Properties > Closed Captions.)

Please indicate what the TV source is for further information on where the sub-menu for the closed captions will be toggled on and off.

I hope this helps.

Cindy Wells

What's your source for the video? For video from a set-top box (Blu-ray. cable box, etc), you have to disable captioning at the source. The TV's CC control only work for OTA and unscrambled cable channels when the incoming signal goes to the RF (coaxial) ANT/Cable input. If this is your source, press the Menu button. Use the left/right arrow buttons navigate to the Preferences menu. Open this sub-menu (down arrow) and highlight the Base CC mode. Use the left/right arrows to change the current mode to Off. Press Enter and then press Exit to save and exit the menu.

The set-top box may not have an option to control the closed captions from the remote but accessed through the On-Screen Menu. On some satellite receivers that provide a signal to a primary and secondary TV. to enable or disable the captions on the second TV at the primary TV's set top box. Then both TVs will show the captions. On my IPTV box, I need to use a password from the service provider to access the Settings menu. The control for the Closed Captions are in the Hardware > Audio Settings menu.

I hope this helps. Please add a comment with the specifics about your devices/source. I can try to find the directions for disabling the captions for your source.

Cindy Wells

If your source is the TV (RF input), then the Caption button on the original remote for the DP42841 will let you cycle through the available closed caption options. If you have a universal remote, you'll need to find a code that lets a Caption (or CC) button work with this TV. This is shown on page 8 of manual. ManualsLib has the manual here: https://www.manualslib.com/manual/148706/Sanyo-Dp42841.html .

If your source is any set-top box, you need to disable the captions on that source. This can depend on the system setup. I know that on one satellite dish receiver, the captions for a second TV on the system had to be enabled from the primary TV. (Then the captions showed on both TVs.) On a IPTV set-top box that I use, to disable the closed captions, I need to enter the Settings menu using a pass code from the provider. Then the setting is under Audio.

I hope this helps.

Cindy Wells

What's the HDMI source? You need to disable the CC on the cable box or DVD player. These are only two of the possible HDMI sources that will provide the captions directly.

Without knowing the source, I can't tell you how to disable the captions. For many devices, you'll need to enter the settings. (Some cable/IPTV boxes will need a passcode to enter the settings menu.) On my IPTV box, the CC option is tucked into the Hardware Settings under Audio. On some satellite TV boxes, I found that the closed captioning had to be turned on at the primary box and that would enable secondary boxes to also show the captions. (It was an annoying feature for a family with one hard-of-hearing guest. They didn't need closed captions on the primary box. The specifics of their set-up and service meant that the secondary box couldn't display captions directly.)

Please add a comment with the HDMI source for specific information on turning off the captions that you currently see on that source device.

Cindy Wells

What is the video source? Some set-top boxes send a closed caption signal that doesn't match the TV's CC interpreter. For those devices, you need to enable the captions on the set-top box.

I know how to enable captions on one particular Dish satellite box. The steps will depend on if your TV is TV1 or TV2 connected to the box. If the TV is TV2, you need to set the box in Single mode (so both TVs are set to the same channel). This is done with the Mode button on the box itself (highlight Yes and click Select using the Dish remote when prompted to go to Single Mode). If the box is in Single Mode, you won't get a prompt but the unit will go to Dual mode. There is a small LED on the box to indicate Single or Dual mode.

Next press Menu on the remote and go to Properties (9). Click Select and then navigate to Closed Captions (6). Click Select. Go to the Closed Caption On/Off line (1) and press the left arrow and then the up/down arrow to set to the captions to On. Press the right arrow and then Select with Done highlighted. Exit the Menu by hitting Cancel repeatedly.

I hope this helps.

Cindy Wells

This may depend on the signal source of the TV. If you are watching OTA TV (or your TV is interpreting the CC from the cable or satellite signal), then use the CC button on the remote. Alternatively, depending on your exact model Hitachi TV, try using the menu to find a Tools or Options sub-menu and then turn off the CC from there. This could be under a different menu item. If you add a comment with your model number, I'll be glad to give the exact menu steps.

If you have a set-top box (cable, satellite, digital-to-analog converter box, DVD recorder), the captions may be turned on at this source. Then you will need to disable the captions from that box. With a converter box, press the CC button on the converter's remote or enter the menus for that box.

With a Dish TV set-top box, press Menu on the Dish remote, go to Properties (item 9). Click Select and then go down to Closed Caption (item 6), and press Select again. The first item in this sub-menu lets you turn on and off the captions. Press the left button and then up or down arrow followed by Select to change the setting. For other sources, check the instructions for that device or add a comment with the specific source for a solution for that device.

I hope this helps.

Cindy Wells
(the Dish CC procedure is for the box I have to deal with; I can't guarantee that updates/model changes have not changed the procedure.)

I suspect it depends on the TV. On my Viewsonic TV, I can select my CC font by choosing Menu > Option > Closed Caption. When the CC is set to On, go to Option and select Font Size.

On a Samsung TV, I use Menu > Setup > Caption. With the Caption set to on, then choose Digital Caption Option and Size.

Note if the captions are being provided by a set-top box, you may need to set the caption size on the box directly.

Please add a comment with your TV manufacturer and model; I'll try to find the specific directions for your TV.

I hope this helps.

Cindy Wells

What is the Source of the video? The captions menu item that you found will only enable/disable the closed captions from select sources, including your TV antenna or RF cable. For other sources (particularly HDMI), you need to disable the captions using the options for that source.

On my IPTV (fiber-optic TV) box, that requires entering the setup menu with a passcode from my provider. Next I go to the Hardware menu and find the captions option under the Audio sub-menu. On one satellite setup, I found that a secondary set-top box could only get the closed captions if they were enabled on the primary set-top box. Thus disabling the captions required accessing the set-top box's menu from the correct TV.

I hope this helps. Please add a comment with your TV source (make and model), if you'd like help finding the CC option menu for that device.

Cindy Wells
(With a slightly different IPTV set-top box, the included remote had a CC button that worked without needing the passcode. The current one doesn't.)

if you are on a cable or dish box caption is coming from the box, on cable turn TV on, box off press menu, get box service menu, turn caption off pretty simple

Unfortunately, many sets these days do not allow you to access the closed captioning options without a remote. The good news is that universal remotes do and they are relatively cheap. When you look for a universal remote, be sure that it has a menu button on it. Expect to pay between $5-$7 for one.
Dan