At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
An error occurred when using Tray 2. Turn the machine off and on. Most likely worn feed rollers, causing a "Ghost Jam" try replacing the feed rollers in the tray, and try again.
Standing in front of printer there is a tray located back of machine that stands straight up toward ceiling. Load paper between guides. Will feed through machine, gets printed and comes out where there is a tray to catch it - if you pull it toward you out of the bottom front of the printer.
Hi Good day!!! Here are some steps to remove paper jam
1. Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands on the metal tools inside the chassis.
2. Pin down the exact location of the jam. The three hot spots for a jam are before a sheet completely leaves the paper tray, between the feed tray and the print carriage or between the print carriage and the output tray.
3. Take off the front paper tray. If the sheet jammed around here, you should be able to see most of the paper.
4. Pull on the sheet with both hands and steady pressure. Don't tug too quickly. You might rip the paper, leaving a chunk of it deeper in the machine.
5. Open the back panel to reach paper jammed between the feed tray area and the print carriage of the all-in-one printer. Carefully remove the jammed paper from the machine.
6. Use the carriage access door to get at a jam further inside. You may need to move the print carriage out of your way to get at the jam.
7. Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.
Thank you for using FixYa Don't forget to vote thanks!!!
1.1 Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands or metal tools inside the chassis. 2.Step 2 Pin down the exact location of the jam. The three hot spots for a jam are the paper tray, anywhere between the feed tray and the print carriage, or between the print carriage and the output tray. 3.Step 3 Take off the front paper tray if the sheet got stuck while it was still in the front area of the printer. If the sheet jammed here, you should be able to see most of the paper. 4.Step 4 Pull on the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a chunk of it deeper in the machine. 5.Step 5 Open the back panel to reach paper jammed between the feed tray area and the print carriage of the all-in-one printer. Carefully remove the jammed paper from the machine. 6.Step 6 Use the carriage access door to reach a jam further inside the all-in-one printer. You may need to move the print carriage out of your way to clear the jam. 7.Step 7 Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.
1.1 Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands or metal tools inside the chassis. 2.Step 2 Pin down the exact location of the jam. The three hot spots for a jam are the paper tray, anywhere between the feed tray and the print carriage, or between the print carriage and the output tray. 3.Step 3 Take off the front paper tray if the sheet got stuck while it was still in the front area of the printer. If the sheet jammed here, you should be able to see most of the paper. 4.Step 4 Pull on the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a chunk of it deeper in the machine. 5.Step 5 Open the back panel to reach paper jammed between the feed tray area and the print carriage of the all-in-one printer. Carefully remove the jammed paper from the machine. 6.Step 6 Use the carriage access door to reach a jam further inside the all-in-one printer. You may need to move the print carriage out of your way to clear the jam. 7.Step 7 Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.
1
Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands or metal tools inside the chassis.
Step 2
Pin down the exact location of the jam. The three hot spots for a jam are the paper tray, anywhere between the feed tray and the print carriage, or between the print carriage and the output tray.
Step 3
Take off the front paper tray if the sheet got stuck while it was still in the front area of the printer. If the sheet jammed here, you should be able to see most of the paper.
Step 4
Pull on the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a chunk of it deeper in the machine.
Step 5
Open the back panel to reach paper jammed between the feed tray area and the print carriage of the all-in-one printer. Carefully remove the jammed paper from the machine.
Step 6
Use the carriage access door to reach a jam further inside the all-in-one printer. You may need to move the print carriage out of your way to clear the jam.
Step 7
Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.
Hi there,
If the bottom plate shows leaking ink
1) Cause : Inside of the machine is dirty, printed paper may be smudged.
Action :
a) Press[ON/OFF] to turn on the machine, then remove any paper from the Autosheet Feeder and Cassette.
b) Press the Open Button to open the Paper Output Tray, and open up amd set the extension by pressing down the hollow on the front side.
c) Place the only one sheet of A4/ Letter-size plain paper in landscape, horizontally fol it in half.
d) Unfold the paper, and load the paper in the Auto Sheet Feeder with the inverted-V edge down.
e) Use right /left arrows to select <BOTTOM CLEANING< from the <MAINTENACE> and press<OK>.
The paper that is loaded in the machine will feed through the machine and be ejected.
If protrusions inside the machine are stained, wipe off the protrusions using a swab or the like.
Important: Before cleaning, be sure to turn off the machine.
3) Cause :Inapproprite media type is used.
* Check to see if the paper you are printing on is too thick or curled.
* Note that smudging may occur at the top and bootm edges of the paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless printing.
Refer to the Printer Driver Guide.
Hope this helps. PLease rate my response.
Thanks
Have a good day.
2) Cause : Paper Feed Roller is dirty.
Action : Follow the steps to Clean the Paper Feed Rollers.
Cleaning the Paper Feed Rollers consumes time , so perform this procedure only when neccessary.
A) Press[ON/OFF] to turn on the machine, then remove any paper from the Autosheet Feeder and Cassette.
b) Use [Feed Switch] to select the paper source to clean.
c) Use right and left arrow keys to select <Roller Cleaning> from tbhe <Maintainnace> and press<ok>.
The Paper Feed Roller will rotate as it cleans.
d) Repeat steps c) 2 times.
e) Press the Open button to open the Paper Output Tray, and then open up and set the Paper Output Tray Extension completely by pressing down the hollow on the front side.
f) Load three or more sheets of A4/Letter-sized plain paper lengthways in the paper source you selected in step b.
g) Repeat step c) 3 times.
The paper that is loaded in the machine will feed tthrough the machineand be ejected
If there is not signes of imporvement after performing 3 times, contact the Canon Customer Care Center.
You will need to use the manual feed and insert the cardstock one page at a time. First look at the rear of the printer for a purple dial. Roll the dial downward. This will allow the printer to exit straight out the back of the machine. Allow enough room at the rear of the printer so the cardstock doesn't hit anything on the way out. Next look at the front of the machine at the **** just above the paper tray. You'll see an envelope icon. Align the cardstock when manual feeding one sheet at a time to the left side of the **** next to the envelope icon. When you hit "file, print" select MANUAL FEED in the print window.
The 4L will only do cardstock by one at a time in the way noted above as the feed system isn't strong enough to make the sharp bend coming out of the tray or in the back to bend it around and into the top tray.
1. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.
2. Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.
3. Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.
4. Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.
5. Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper. put the cables back and switch on
. Switch off the
printer and disconnect the power supply. Allow any residual charge
inside the all-in-one printer to dissipate before putting your hands or
any metal tools inside the chassis.
2. Pin down the exact
location of the jam. The 3 hot spots for a jam are before a sheet
completely leaves the paper tray, anywhere between the feed tray and
print carriage or between the print carriage and output tray.
3. Take off the front
paper tray if the sheet jammed while still in the front area of the
printer. If here, you should be able to see most of the paper.
4. Pull the sheet with
both hands and steady pressure. Do not tug as you might rip the paper,
leaving a piece deeper inside the machine.
5. Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.
6. Use the carriage
access door to get at a jam further inside the printer. You may need to
remove the print carriage to get to the jam.
7. Replace all parts and
return any access panels to their closed and locked positions. Plug
your printer back in and flip the power switch.
×