Kenmore HE2t 3.7 cu. ft. Front Load Washer Logo

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Posted on Jun 12, 2012

Washer does not spin.

Barrel will not spin during cycle and it leaves clothes at the bottom soaking wet while clothes on top are 100 percent dry. The washer does not even make a sound during the time it should be spinning. Had the washer between 1-2 years.

  • imagee96
    imagee96 Jun 12, 2012

    It is the frontload model.

  • imagee96
    imagee96 Jun 12, 2012

    Thanks for the suggestions, but it really does not even move or make a sound during the cycle. Though, the water still fills up and drains.

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3 Related Answers

Anonymous

  • 196 Answers
  • Posted on Jan 08, 2008

SOURCE: broken washer/dryer

This sounds like a motor control board is faulty. Please load a couple of towels in the machine run it. Watch the machine as it goes through its' cycles.

1. Do the towels tumble when the machine is washing ?
2. When it begins to spin, does it spin one way at a fast pace or does it spin one way and then the other ?

Answering these two questions will help in troubleshooting your problem.

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Anonymous

  • 107 Answers
  • Posted on Mar 17, 2009

SOURCE: kenmore 23012 / Clothes still wet after spin cycle

Remove end caps from console (put fingers behind top and pull towards you. small flat head may be required). and the 2 phillips screws behind them. Pull console towards you and up, it wil flip out of the way. Unplug door switch connection on top rear right of cabinet (3 wires). Put flat head STRAIT DOWN into brass looking clips and push forward. They'll pop out. Lean cabinet towards you and shine flashlight inside. Look for oil splatter about 8" up from bottom. If there's oil, then the trans has leaked oil into the clutch and it's slipping. Repl. transmition and clutch assy. If you see oil, it's cheaper to buy new washer. Trans and labor is about 400

Anonymous

  • 15935 Answers
  • Posted on Sep 13, 2010

SOURCE: clothes seem too wet after final spin

There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.


A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!



When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.




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