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Toshimasa Tanaka Posted on Apr 17, 2017
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I can't use any SD card to switch memory from the microscope. It freezes when I insert SD card.

When I insert a SD card and turn on the microscope, the screen gets black or sometimes white and I cannot operate at all.?When I turn on first and insert SD card, it seems to recognize the SD card and the icon appears on the screen. But when I try to switch memory from internal to SD card the screen freezes. So I tried to change memory from internal to SD card but without inserting any card and it also freeze. Those troubles happen as well with any SD card I tried. I can use those SD cards on my PC, Microsoft Windows XP. I am also at a loss that I am not able to find a reset button anywhere.

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Terry

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  • Posted on Apr 18, 2019
Terry
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Your question was posted in the Celestron microsoft group, so I searched for possible manuals and contact information.

https://www.celestron.com/pages/manuals

https://www.celestron.com/pages/technical-support

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  • Posted on Apr 18, 2019
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You don't give any brand name or model number of some "microscope" Most microscopes have no SD card slot, so yours must have a camera inside it and a memory recording unit for taking shots.. Contact the maker, whoever that is, for customer support that you already paid for.
That is all that can be suggested from so few details.

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