I tried uninstalling the drive, rebooting, and letting the drive reinstall, but that didn't help. I also deleted the Upper and Lower Filters. This problem has happened to me quite a few times in the past, but I always managed to fix it. Now, however, I'm not having such luck. The D: drive is there, and doesn't appear to have any problems, but won't read DVDs. CDs work fine. I tried cleaning both the DVD and the lens and still nothing. I'm starting to get disheartened. Any suggestions?
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Probably a faulty hard drive. go into the setup screen and verify the HD setting is correct. save your settings and reboot. if this doesn't solve it, then take out battery and disconnect power, remove hard drive and reconnect. try reboot. if none of that works, then replace hard drive and reinstall OS.
Its definitely an issue with some programs which loads only after windows is completely loaded. It maybe the drivers acting up or some other malicious programs which is trying to hinder with the functioning of your keyboard. Try uninstalling the keyboard drivers and restart the computer. Let me know how that goes.
You probably will need to replace the optical drive (CD/DVD drive) in your laptop. Go to Google and search for "Dell Inspirion 6000 CD/DVD drive" to find a replacement. To be sure it's the CD/DVD drive that's defective and not your operating system software, you could also try to boot from a boot-able DVD disk.
if your cd wont read disk then maybe it got damage. you can change the drive let it repair.
Other method installing windows is to seek USB port DVD drive and then connect it boot the system using this external DVD drive.
method 2: You have to remove you have drive and attached to other pc using drive enclosure and then copy the installation disk to the drive. then boot you system if still boot and if not not then you have to boot using DOS base system. You can search documentation installaling XP using DOS command. you can search it in google.com.
Try going to the site for the manufacturer of the cd/dvd drive and download/ install the latest driver. Also look in devive manager to see if you have any conflicts (yellow ?)
First check the device manager to see if the drive is listed or has a yellow !. See if any error code is listed, ie. error code 39. If it does then it is a driver problem. Try reinstalling the driver/software package that came with your dvd drive. If none of these are present then try using a good quality dvd cleaner in the drive. After cleaning use a known good dvd to see if the drive is working. If all these fail then try uninstalling the drive using the remove hardware function from the control panel. After it is uninstalled reboot the computer & see if the drive automatically reinstalls. Hope this helps & please remember to rate my answer. Thanks.
This drive is normally supplied with a couple of Dells.
(because of compatibility) Inspiron 700m,710m
If you have another machine for testing?
check the disk for contents to see if the data burn happened,
this will explain a few things in your processes.
Uninstall/Reinstall the drive and reboot then try again.
Have you tried a full system reinstall yet?
Did it fix your problem?Please let me know thanks
It sounds like the drive itself is faulty. Since you've reformatted, it obviously isn't a software problem.
CDs and DVDs are read by two different lasers so its not uncommon for one disc not to be read yet the other is just fine which seems to be the case.
A new one can be purchased for under $40.
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=2010100005+1036508690&name=Slim+Combo+Drive
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