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Anonymous Posted on Apr 30, 2012

Where do you find the questions and answers about the functioning of the FixYa site itself

How do I track down the "FixYa" category?

1 Answer

A

Anonymous

You can view problems, solutions, and tips for FixYa under the website category. FixYa Service is the official product name for the FixYa.com website.
http://www.fixya.com/support/p979750-fixya_service

2 Related Answers

tbirdfan1

Michael Thomas

  • 3056 Answers
  • Posted on Sep 28, 2009

SOURCE: Fixya support

Hello there
If you scrool down to the bottom of this page and on the right side you will see contacts just click on it and it will give a list of support people that will be able to help you ok
best regards michal

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Anonymous

  • 155 Answers
  • Posted on Sep 09, 2010

SOURCE: In Fixya , There huge products and also Questions

Hi wkojiro, welcome to FixYa. Questions on FixYa are usually categorized under the specific model of product that they are about. However, should that product not be on our site, the asker can make it "generic" for the category. When an Expert responds to that generic question, he can add a specific model categorization (if the asker overlooked it and it's actually on the site). If you have any other questions, you can always email Fixya Support Team at: [email protected] or use our contact page: http://www.fixya.com/contact

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0helpful
1answer

Are there any answers to the question I have repeatedly asked about my GreenThumb sprayer.

And not in the Office Equipment and Supplies category or Cars and Trucks category. The correct Category for this is Sprayers - Garden.

The Fixya site has about 20 Experts on many varied subjects. I am the Catch-All and try to answer questions in around 80 categories. There aren't as many experts answering in the later evening, it is midnight here in Eastern Standard Time. We are a north American site and most active from 9:00 am to 8:00 pm.

The site really doesn't need help. We need one question placed on the right category. 'Make Model (what it is)' needs to be the first three words in EVERY question, then a clear explanation of the question or problem.

The information you get is freely provided to you. You don't pay and none of the experts get paid. We do it for the love of helping others and the one in 100 that says "thank you so much for your help, it works now". The only people that make money is the venture capital company that owns the site and gets click-thru advertising revenue.

I have answered 47,335 questions and helped just over 7 million people (my counter of people helped reset at 6 million). I have been here since the beginning about 12 years ago and was made a moderator about 6 months later.

Hope that explains everything to you x
tip

Asking Questions About Lenses

When you post a question on Fixya.com, you obviously want an answer, but a large number of questions will never be answered. If you review questions that have gone unanswered for extended periods, you will see a pattern that insures that no one will be able to help. Questions that are not questions at all, but rather vague incomplete statements lacking understandable details are routinely passed over by the experts. For example, "my camera doesn't work" or "press shutter release again." Shorthand and sentence fragments work on Twitter, but they are useless to those of us on Fixya who try to help you. If we cannot understand what you are asking, how can you expect us to respond?

So what do you need to do to keep your question out of the "Dead E-mail Office"? First, take some time to compose your question in writing using your word processor before you post it. Review what you write and refine your question so it is understandable. Ask a friend (someone you have not discussed the problem with) to read what you wrote. That way, you will be able to judge if what you wrote is understandable by asking them to explain in their own words what your problem is. If they do not understand what you wrote, no one else will either.
As you write, make sure you do the following:
    1) Phrase your question as a question in complete sentence. Since it is a question (if you have phrased it correctly) it should be followed by a question mark (?).
    2) Make sure you specify the brand and model of the equipment in question including any connected equipment. For example, if the problem is an electronic flash unit, include the brand and model of the camera you are using it with. The problem might not necessarily be the flash; it might be the camera it is attached to. Also, make sure you post it to the correct category.
    3) Include all of the details surrounding the failure. When we analyze your problem, knowing bothwhat is not working and what is working together can provide important clues.
    4) Tell what you have done to try to resolve the problem before you posted your question to Fixya. That can save a lot of time.
    5) When you are ready to post your question, copy and paste it from your word processor to Fixya.com under the correct category. As I review the photography categories, you would be astonished by the number of postings that are questions relating to such things as automobiles, microwave ovens, house painting, etc. There are also questions on photographic equipment that is posted to the wrong category. When I log onto Fixya to answer questions about lenses, I will not see your question if you posted it as an automobile.

    By following these suggestions, you will greatly increase your chance of receiving a timely and useful answer to your question.
on Jul 03, 2015 • Nikon Cameras
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Tips For A Fast Answer to Your Questions

When you post a question on Fixya.com, you obviously want an answer, but a large number of questions will never be answered. If you review questions that have gone unanswered for extended periods, you will see a pattern that insures that no one will be able to help. Questions that are not questions at all, but rather vague incomplete statements lacking understandable details are routinely passed over by the experts. For example, "my camera doesn't work" or "press shutter release again." Shorthand and sentence fragments work on Twitter, but they are useless to those of us on Fixya who try to help you. If we cannot understand what you are asking, how can you expect us to respond?

So what do you need to do to keep your question out of the "Dead E-mail Office"? First, take some time to compose your question in writing using your word processor before you post it. Review what you write and refine your question so it is understandable. Ask a friend (someone you have not discussed the problem with) to read what you wrote. That way, you will be able to judge if what you wrote is understandable by asking them to explain in their own words what your problem is. If they do not understand what you wrote, no one else will either.
As you write, make sure you do the following:
    1) Phrase your question as a question in complete sentence. Since it is a question (if you have phrased it correctly) it should be followed by a question mark (?).
    2) Make sure you specify the brand and model of the equipment in question including any connected equipment. For example, if the problem is an electronic flash unit, include the brand and model of the camera you are using it with. The problem might not necessarily be the flash; it might be the camera it is attached to. Also, make sure you post it to the correct category.
    3) Include all of the details surrounding the failure. When we analyze your problem, knowing bothwhat is not working and what is working together can provide important clues.
    4) Tell what you have done to try to resolve the problem before you posted your question to Fixya. That can save a lot of time.
    5) When you are ready to post your question, copy and paste it from your word processor to Fixya.com under the correct category. As I review the photography categories, you would be astonished by the number of postings that are questions relating to such things as automobiles, microwave ovens, house painting, etc. There are also questions on photographic equipment that is posted to the wrong category. When I log onto Fixya to answer questions about lenses, I will not see your question if you posted it as an automobile.

    By following these suggestions, you will greatly increase your chance of receiving a timely and useful answer to your question.
on Jul 03, 2015 • Nikon Cameras
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achiever bc 887 Treadmills Questions & Answers - Fixya

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2helpful
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What is the difference between adding "FixYa Web Site" as the product, as opposed to "FixYa FixYa Service"?

"FixYa Service" is the correct product to add. The FixYa support team checks this often. It is also always best to select a specific product when possible.
When asking a question, it is possible to either:
  • A) Select a product on FixYa from the drop down list (ensuring the question is delivered to the appropriate category of Experts and gets associated with the correct product).
  • B) Enter Free Text if the specific product can not be found (the more descriptive your question details the easier it will be for FixYa to send your question to the right Experts)
  • C) Select a category if the specific product can not be found.
FixYa Service is the product. All other variations are simply free text which will likely be directed to the Website category.
  • Remember, if suggested solutions are not accurate, be sure to click "No" where it asks if the solution was helpful. On the other hand, if they are helpful, click "Yes!"
tip

Get Your Photo Equipment Question Answered

When you post a question on Fixya.com, you obviously want an answer, but a large number of questions will never be answered. If you review questions that have gone unanswered for extended periods, you will see a pattern that insures that no one will be able to help. Questions that are not questions at all, but rather vague incomplete statements lacking understandable details are routinely passed over by the experts. For example, "my camera doesn't work" or "press shutter release again." Shorthand and sentence fragments work on Twitter, but they are useless to those of us on Fixya who try to help you. If we cannot understand what you are asking, how can you expect us to respond?

So what do you need to do to keep your question out of the "Dead E-mail Office"? First, take some time to compose your question in writing using your word processor before you post it. Review what you write and refine your question so it is understandable. Ask a friend (someone you have not discussed the problem with) to read what you wrote. That way, you will be able to judge if what you wrote is understandable by asking them to explain in their own words what your problem is. If they do not understand what you wrote, no one else will either.
As you write, make sure you do the following:
    1) Phrase your question as a question in complete sentence. Since it is a question (if you have phrased it correctly) it should be followed by a question mark (?).
    2) Make sure you specify the brand and model of the equipment in question including any connected equipment. For example, if the problem is an electronic flash unit, include the brand and model of the camera you are using it with. The problem might not necessarily be the flash; it might be the camera it is attached to. Also, make sure you post it to the correct category.
    3) Include all of the details surrounding the failure. When we analyze your problem, knowing bothwhat is not working and what is working together can provide important clues.
    4) Tell what you have done to try to resolve the problem before you posted your question to Fixya. That can save a lot of time.
    5) When you are ready to post your question, copy and paste it from your word processor to Fixya.com under the correct category. As I review the photography categories, you would be astonished by the number of postings that are questions relating to such things as automobiles, microwave ovens, house painting, etc. There are also questions on photographic equipment that is posted to the wrong category. When I log onto Fixya to answer questions about lenses, I will not see your question if you posted it as an automobile.

    By following these suggestions, you will greatly increase your chance of receiving a timely and useful answer to your question.
on Jul 03, 2015 • Nikon Cameras
tip

How to Get a Quick Reply to Your Photo Equipment Questions

When you post a question on Fixya.com, you obviously want an answer, but a large number of questions will never be answered. If you review questions that have gone unanswered for extended periods, you will see a pattern that insures that no one will be able to help. Questions that are not questions at all, but rather vague incomplete statements lacking understandable details are routinely passed over by the experts. For example, "my camera doesn't work" or "press shutter release again." Shorthand and sentence fragments work on Twitter, but they are useless to those of us on Fixya who try to help you. If we cannot understand what you are asking, how can you expect us to respond?

So what do you need to do to keep your question out of the "Dead E-mail Office"? First, take some time to compose your question in writing using your word processor before you post it. Review what you write and refine your question so it is understandable. Ask a friend (someone you have not discussed the problem with) to read what you wrote. That way, you will be able to judge if what you wrote is understandable by asking them to explain in their own words what your problem is. If they do not understand what you wrote, no one else will either.
As you write, make sure you do the following:
    1) Phrase your question as a question in complete sentence. Since it is a question (if you have phrased it correctly) it should be followed by a question mark (?).
    2) Make sure you specify the brand and model of the equipment in question including any connected equipment. For example, if the problem is an electronic flash unit, include the brand and model of the camera you are using it with. The problem might not necessarily be the flash; it might be the camera it is attached to. Also, make sure you post it to the correct category.
    3) Include all of the details surrounding the failure. When we analyze your problem, knowing bothwhat is not working and what is working together can provide important clues.
    4) Tell what you have done to try to resolve the problem before you posted your question to Fixya. That can save a lot of time.
    5) When you are ready to post your question, copy and paste it from your word processor to Fixya.com under the correct category. As I review the photography categories, you would be astonished by the number of postings that are questions relating to such things as automobiles, microwave ovens, house painting, etc. There are also questions on photographic equipment that is posted to the wrong category. When I log onto Fixya to answer questions about lenses, I will not see your question if you posted it as an automobile.

    By following these suggestions, you will greatly increase your chance of receiving a timely and useful answer to your question.
on Jul 03, 2015 • Cameras
1helpful
1answer

In Fixya , There huge products and also Questions and answers. I really wonder that these questions and answers correspond appropriately??For example there are many Chain Saws . I wan to know each chain...

Hi wkojiro, welcome to FixYa. Questions on FixYa are usually categorized under the specific model of product that they are about. However, should that product not be on our site, the asker can make it "generic" for the category. When an Expert responds to that generic question, he can add a specific model categorization (if the asker overlooked it and it's actually on the site). If you have any other questions, you can always email Fixya Support Team at: [email protected] or use our contact page: http://www.fixya.com/contact
tip

Insuring Your Photo Equipment Question is Answered

When you post a question on Fixya.com, you obviously want an answer, but a large number of questions will never be answered. If you review questions that have gone unanswered for extended periods, you will see a pattern that insures that no one will be able to help. Questions that are not questions at all, but rather vague incomplete statements lacking understandable details are routinely passed over by the experts. For example, "my camera doesn't work" or "press shutter release again." Shorthand and sentence fragments work on Twitter, but they are useless to those of us on Fixya who try to help you. If we cannot understand what you are asking, how can you expect us to respond?

So what do you need to do to keep your question out of the "Dead E-mail Office"? First, take some time to compose your question in writing using your word processor before you post it. Review what you write and refine your question so it is understandable. Ask a friend (someone you have not discussed the problem with) to read what you wrote. That way, you will be able to judge if what you wrote is understandable by asking them to explain in their own words what your problem is. If they do not understand what you wrote, no one else will either.
As you write, make sure you do the following:
    1) Phrase your question as a question in complete sentence. Since it is a question (if you have phrased it correctly) it should be followed by a question mark (?).
    2) Make sure you specify the brand and model of the equipment in question including any connected equipment. For example, if the problem is an electronic flash unit, include the brand and model of the camera you are using it with. The problem might not necessarily be the flash; it might be the camera it is attached to. Also, make sure you post it to the correct category.
    3) Include all of the details surrounding the failure. When we analyze your problem, knowing both what is not working and what is working together can provide important clues.
    4) Tell what you have done to try to resolve the problem before you posted your question to Fixya. That can save a lot of time.
    5) When you are ready to post your question, copy and paste it from your word processor to Fixya.com under the correct category. As I review the photography categories, you would be astonished by the number of postings that are questions relating to such things as automobiles, microwave ovens, house painting, etc. There are also questions on photographic equipment that is posted to the wrong category. When I log onto Fixya to answer questions about lenses, I will not see your question if you posted it as an automobile.

    By following these suggestions, you will greatly increase your chance of receiving a timely and useful answer to your question.

on Jul 03, 2015 • Miscellaneous
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