Question about Computers & Internet
Despite the battery showing 100 per cent fully charged if i switch the power cable off from the mains supply and remove it to use the laptop fully portable it crashes and keeps allternating from black screen to blue screen.If i press the Enter key at the black screen command option Start Windows Normally it tries to boot but keeps failing and doing the same thing.When i reconnect the mains power it boots up and works o.k.The machine can only be used permanently plugged in the to the mains.I phoned Toshiba technical support and the bios was updated but it did not solve the problem.This machine is just over 1 year old and out of warranty.All help will be much appreciated Thanks.
From Toshiba, try step-charging the battery or Battery conditioning procedures:
Batteries don't last forever. All types of batteries gradually lose their ability to hold an electrical charge as they age. Eventually, the computer's battery charge indicator may show that the battery contains less than a full charge, even though the battery has just been fully charged. The computer will then not run for as long a time from the battery as when the battery was brand new.
You may prefer to simply replace the battery if this happens, but you may also wish to try 'step-charging' the existing battery per the following instructions.
This procedure should work for the battery in any Toshiba notebook. Follow it only when you find that the computer will run from the battery for just a short while.
Check the User's Guide for more specific information about charging the battery in your computer .
Step-charging the computer's battery
IMPORTANT!! Interruptions in the charging cycle can be responsible for an issue called "memory effect" which may reduce the battery's charging capacity. Whenever you suspect the battery performance is not at it's optimum you should try using the following "Battery Conditioning" procedure.
Before you start: Turn off your battery saving features temporarily.
***IMPORTANT*** Repeat the following steps 2-3 times!
Note: Using the CD-ROM to play an Audio CD will speed the discharge.
Note: If the battery light isn't lit, wait a few moments, if it still does not light check your power connections.
**REPEAT THIS PROCEDURE 3 TIMES**
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
Posted on Nov 04, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Apr 22, 2014 | Harley Davidson XL 1200 S Sportster Sport...
on Apr 02, 2011 | Computers & Internet
Aug 19, 2013 | Fujitsu LifeBook Computers & Internet
Oct 19, 2011 | Apple MacBook Pro - Core Duo 2.16 GHz -...
Jul 28, 2011 | Samsung N145-JP01US Netbook
Jul 14, 2011 | Computers & Internet
Jun 18, 2011 | Lenovo G550 PC Notebook
Dec 28, 2009 | Acer Aspire One PC Notebook
Oct 29, 2008 | Dell Inspiron 2200 Notebook
1,443 people viewed this question
Usually answered in minutes!