About every second load the machine shuts off in cycle and displays Er 04 message.
SOURCE: bosch frontload washer will not drain
This worked! I had the same problem. First, I unplugged the washer's power cord from the electrical outlet. Then I opened the filter door, and unscrewed the plastic cap, I cleaned our the area behind the cap and found two pieces of thin metal and a penny inside this area.One of the metal pieces was actually jamming the impeller. Spin cycle now works! Thanks!!
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I had the same problem. Error code E04 with a full load of laundry and water in the washer. Unplug the power to the washer. Take off the round cover plate in the front right. Mine did not turn clockwise or counter-clockwise, it was completely stuck. Used two flat tip screwdrivers to carefully pry it away, without damaging anything. The plate is a hard plastic but just pliable enough.
Once removed, you will see the pump (img_0001). Unscrew the pump cover slowly. There will be water coming out, so be prepared. In my case we had a LOT of water, so I drained it gradually into a couple of large garbage bags. Wrap the bag opening tightly against the pump surround to minimize spills (img_0002).
Once all the water is gone, remove the pump cover and clean out any items trapped in the pump and in the drain from the drum (img_0003). In my case it was some loose change and a small ColorCatcher sheet. Reassemble the pump and you're done.
Also helpful:
http://www.fixya.com/support/t1589624-bosch_nexxt_dlx_washer_open_round_panel
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SOURCE: error code 02 on a newly installed Bosch Nexxt Washing machine
This is a trouble code for a fill that is taking to long. Make sure that both the hot and cold water valves are turned on. Hope this helps.
SOURCE: My bosch nexxt washer will not drain the fabric
Take out the drawer and clean the compartment and pipe at the end of the drawer with hot soapy water - washing up liquid works well. Clean all around it. To show this is working OK, put it in the sink and fill up the compartment with water until it is overflowing then stop. The water should drain out of the compartment on its own.
Next, where the drawer fits in the machine clean the water exit above the drawer with a washing up brush. This can appear brown or white depending on your water type. If this is OK try running the machine. If there is still a problem, remove the drawer again and turn off the power at the mains. Use something like a paper clip to poke all the holes in the water dispenser area above the drawer. There are lots of them so some patience might be required. If you live in a hard water area it could be blocked with limescale in which case an application of a descaling mousse or spraty will assist. Once complete, make sure you rinse the drawer area, drawer and put the drawer back in and run the machine on a short cold fill wash cycle. Put some fab con in the drawer to test that the machine drains it correctly. If all is well then there will be no fab con left. If it is still there then you will need to get into the water dispensing area to see what is wrong. Occasionally the mechanism can get jammed, lose a spring or just get broken, in which case it will need replacing.
SOURCE: Bosch Nexxt 700 won't drain water
Do the following.
3. Remove the filter and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required. Note that depending on the machine type you may get a lot of water coming out of the filter when you remove it if the machine has not drained successfully. Note that if the machine has stopped and not fully drained then you may be able to drain out the excess water by removing or disconnecting the waste hose and laying it on the ground in a tray. It may take a few minutes to empty but it will save a small flood.
4. Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked.
5. Also check that the main waste drain pipe, if you use one, is not blocked and clean if required.
6. Reconnect the power and switch the machine on.
If the problem persists then do the following.
7. Switch off the machine and disconnect the mains power.
8. Check the electrical connections at the pump and make sure it is operational.
9. Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage.
10. Makes sure the pump appears clear and that the impeller looks in good condition.
11. Reconnect the hoses and then reconnect power and switch the machine on.
12. If problem has not been corrected, then remove the pump and check that the drive coupling to the motor is OK and that the motor turns OK. If all is well then replace the pump.
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