Inside the lock there is a micro switch that unlocks the door so you can get back in without a code. the switch is bad. I can't find a replacement. please help.
Schlage's warranty policy covers the electronics for 1 year to the original purchaser. Last week I answered another question about buying the keypad assembly for a Schlage lock. Here's his experience:
"I had commented on their site about no spare parts being available and
one of their reps contacted me and says they are going to replace the
lock for me. This is a very generous gesture on their part and if it
comes thru, will be a great deal for me. However, the problem still
remains that there are no parts available for the other people that have
this same problem. The locks have a lifetime warranty on the finish and
mechanism but the electronics only have a 1 year guarantee...."
I suggest that you contact Schlage, but you will probably find that you can't buy the switch you need. Plead your case, ask to have it elevated, make a negative comment on their website like the other gent did.
Here's the contact information:
Go to Schlage.com Click on :"For your Home", then "Service & Support", and under that "Contact Us"
Good luck!
SOURCE: SCHLAGE FE575 HAS BROKEN SPRING ON INSIDE HANDLE
Here's a link to information on your lock:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx#13
Also, I've included a link to the frequently asked questions page, which may have more info such as is it worth repairing your lock.
http://consumer.schlage.com/Service-Support/Pages/FAQ.aspx
SOURCE: I lost the manual for
Go to this page for downloadable instructions and videos:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx
A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/
Good luck!
SOURCE: Lost instructions on how to
This link will take you to the page you need, to get started:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx
Then scroll down to this heading on that page:
Electronic Security-Keypad Entry Flex-Lock...
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This is useful because there should be a sticker to be found on the backside of the keypad, with the code number ( the programming code) that you need to reprogram the lock. This installation video (fourth item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery! A battery should last about three years under normal usage.
The ninth item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.
A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:
http://get.adobe.com/reader/
Good luck--and please provide feedback if this helps!
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