LG WM3431 Front Load Washer / Dryer Logo

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david frankel Posted on Dec 29, 2017
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LG WM3431 door won't unlock

I put on a load of laundry, ran the machine, now can't unlock the door. usually there's a light showing the lock is on, and once the laundry is finished, you have to wait a couple of minutes, the light goes off, and the door unlocks. now, i wait, the light goes off, but the door stays locked.

  • Jennifer Carman
    Jennifer Carman Sep 03, 2018

    David, Did you ever find a solution? I have the same machine and am experiencing the exact same problem.

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1 Answer

Sal De

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  • LG Master 2,699 Answers
  • Posted on Dec 30, 2017
Sal  De
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Joined: Jul 04, 2008
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Did you unplug it,leave it unplugged for 5 minutes and plug it back in,if it's to hard to get to plug flip the breaker and leave the power off for 5 minutes or longer when you power it up again the door should unlock.here's a link to check hope it helps
https://www.google.com/search?q=lg+front+load+washer+how+to+manually+open+a+locked+door&oq=lg+front+load+washer+how+to+manually+open+a+locked+door&aqs=chrome..69i57.21935j0j8&sourceid=chrome&ie=UTF-8#kpvalbx=1

5 Related Answers

Anonymous

  • 210 Answers
  • Posted on Jun 04, 2008

SOURCE: front loader washing machine

This is normal, the unit usually goes into a SD or slow down mode. To stop this press the start pause button and the door will unlock.
Sgt 48

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Anonymous

  • 725 Answers
  • Posted on Aug 13, 2008

SOURCE: I have a front loading

you will need to manually unlock the door... remove the top two screws in the back ..reach way down at the bottom of the door lock there is a pull down on the lock it will release the door... if your arms are not long enough use a bent coat hanger....once you have the door open .. remove the wire around the gasket .. remove outer gasket unscrew door lock. unplug wires and replace door lock...

hope it helps

Anonymous

  • 72 Answers
  • Posted on Mar 08, 2011

SOURCE: I load the clothes into

Not sure if you're unable to open the door AFTER you stop the cycle. That may be normal operation as a safety measure (won't open until after your cycle has completed). However, if your model DOES allow for opening the door during cycle operations then your electronic door lock may be defective.

Anonymous

  • 2 Answers
  • Posted on Jun 07, 2011

SOURCE: washer. door lock wont lock. I hear a click

the actual door lock switch inside the wall of your washer where the door clips in has most likely burnt out or a piece has broken out of it i have found the only way to fix this problem is to replace the door lock switch

Testimonial: " I think your right. The problem is that I can't find a new door lock without going to the manufacturer and paying too much money which I can't afford"

electric app

  • 16 Answers
  • Posted on Jul 14, 2011

SOURCE: The door is jammed on my LG Intellowasher

Hi, Has all the water gone out of the machine? Try it on another spin cycle if it opens then the drain filter or pump could be blocked.
Regards Elect App

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