My Lexmark 5400 series has just recently stopped working. It says "cannot retrieve application list". The printer and fax work just fine. I just installed the new Norton Internet security. I think that this might have affected it. Any solutions? new printer first time ever being used went to scan "cannot retrieve application list" Help
Microsoft Paint ----> 'File' ------> 'From scanner or camera' (when in scan mode on printer). Just tried this and it really works.
Since the link above to lexmark is no longer available, this was a life saver and yes, it really works and works well! THANKS SO MUCH!
It does come up with scanner or camera but it won't let me click , do you know what to do about that?
OH MY GOODNESS! That is a pure stroke of genius. Well done, that does absolutely work. Whatever is wrong with the Lexmark communication between pc and printer, ie it just doesnt work no matter how many times you download the driver, or stand on one leg and face north, it dont work. The latest update for the printer interface has removed the scan button from the interface, and therefore you must press the scan button on the printer. This is a deadend as the problem resides with the communication between scanner request and pc. Therefore, this work around is classic and it works. Excellent, brillant, thank you. Good lateral thinking!
Obviously it does not work on a Mac
×
Fiend your solution direct from Lexmark. Here is your solution
http://www.lexmark.com/printer/prob676ijt65/solution
854
I have had my lexmark 5400 for a little while now but I just got new ink for my printer and it is saying cannot retrieve application list and it is not printing or scanning it keep saying also right cartridge incorrect what can I do
SOURCE: Lexmark Scanner - "cannot retrieve application list" Won't Scan - HELP please!
delete the norton internet security as its blocking the scanner files of your printer software .or try reloading the printer drivers again but if reloading the printer drivers does not helps then removing the norton software is compulsary as the files of printer are getting blocked so scanner is not working.
4,688 views
Usually answered in minutes!
can'rt scan. "can not retrieve applications list" is desplayed evrtime I try!
i have the same problem, i dont think we've installed any new programs though and its not working for either computer.
same as above
×