Is the display flashing when you try and use it or can you hear the dispenser door opening and closing rapidly (clicking or clapping sound)? These are prone to the board going bad and losing the dispenser. Is the "ice" light lit on the dispenser? The touch pad could be bad too. Do you hear the auger motor turning the ice when you press the dispenser? or just the "shhhhhhh" of the water coming out?
If there is ice in the bucket then that is not the problem. Dump it and listen if you hear new ice drop to verify.
There is no such part called an "ice element". Ice maker-yes.. Heating element-yes.. Ice dispenser-yes
SOURCE: Amana French Door Refrigerator "on" but no cooling; freezer still works
There are 2 possible problems. One is the defrost cycle is not working properly this is usually indicated by a large amount of frost on the back freezer panel. If so, the circuit will have to be repaired and the evaperator thawed to remove the ice build up. The other is the fresh food damper is not working properly this is behind the "lump" in the back of the fridge compartment above the top shelf, remove the louver panel to see if it is open or closed. closed will be warm open should be cold. The water dispenser reservoir is probably frozen due to poor air circulation.
SOURCE: Amana French Door Bottom Freezer
see if there is any ice caught within the ice maker itself preventing proper cycling of the ice maker. if not pop off the white cover to the ice maker(theres small **** in the cover on bottom right corner of white cover to insert a ***** driver and twist the cover will pop off. look into the center of the main plastic gear, there should be 2 "tabs" holding that gear in place . as if you were to push gear on and the tabs would keep it in place.( reason i mention that it is/was a problem with the ice makers hat the gear would break and it was very noticeable looking into the center gear).if not, theres a detailed trouble shooter for the ice maker behind the kickplate(maybe taped up under front corner under cabinet) it will tell you points to check for power and jump out if necessary
SOURCE: Amana af12538aes Refigerator No lights, ice, water
There's no ice
If your ice maker has stopped producing ice completely, check these, in this order:
Small or too few ice cubes
If the ice maker is producing ice poorly--making small cubes or too few cubes--you probably have a clogged water line, a defective water-inlet valve, or a defective ice maker mold thermostat that isn't cycling properly. Check these:
In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.
Specks in the cubes
If you find black or gray specks in your ice cubes, have a look at the ice cube tray. If the protective coating is peeling away, the most economical solution is to completely replace the ice maker.
SOURCE: frig not getting cold enough
Hi,
As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...
Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...
http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning
heatman101
SOURCE: How do you install a new filter? Take me through the steps.
Check out this link, its a video that shows you how to replace the water filter.
http://www.youtube.com/watch?v=YRsvfaKABLI
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