When we send faxes, our documents are showing up with horrible black streaks down the page. We can receive original faxes with no problem.
SOURCE: Jammed document
I believe that this is a board level problem as I have seen many 1040's with this very same problem and I have taken them apart and cleaned and reconditioned the rubber rollers that feed the paper thru with no real luck. I have also noted that the sensor that detects the paper does not appear to be functioning either when activated or deactivated the srror state does not change. I therefore feel that this is a main board defect.
SOURCE: I can send faxes but cannot receive them
check what the reception mode is set to. It's probably been switched to "manual receive"
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