I have a Pixma MP500 Canon printer. The error message coming up is error message # 5200. This is not an error message I can fix. It is not listed in my User's Guide. What is the problem?

It is my pleasure to guide you.

I have done some extensive research on your 'error 6C10'.

I have looked at the following:

QUOTE

PIXMA MP500 Printer
Canon Pixma MP500 Service Manual
http://www.printermanualguide.com/canon-printer/canon-pixma-mp500-service-manual.html

2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (ON/OFF button), or Alarm LED Lit in Orange)

Cycles of blinking in orange (Alarm LED) and green (ON/OFF button) 16 times

Error [Error code] Valve sensor error [6C00]

Conditions An error occurred in the valve sensor during cleaning.

Solution(Replacement of listed parts, which are likely to be faulty) - Logic board ***'y (QM2-3078)
UNQUOTE

I realize that the '6C00' error is not exactly your but the manual does not have the 6C10. You can download that at the above link.

I also look at the http://www.retrevo.com/support/Canon-MP500-Multifunction-Printers-manual/id/259bh640/t/2/ Canon Pixma MP500 Users Guide Manual. There are several codes but not the 6C10. You can download this above as well.
Good luck and please post back that you are successful, giving thumbs up, or if I can be more helpful.

1. On the operator panel, press the <ON/OFF> button. (The display will go blank.)
   
   Note: On rare occasions, it may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.
   
   
2. Wait approximately five to ten minutes and then press the <ON/OFF> button again.
   
   
3. Wait until the device has completed its cycling process before submitting another job request.
4. Issue: ERROR LCD: Error Code 5200
   Solution: The MP500 may require repair
   
   Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions.Find a Service Location
   If you still have questions about the issue you are experiencing, a Technical Support Representative will be happy to answer any question you may have. You can contact us through the email link or phone numbers listed below.
   
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