Freezer not defrosting

There are a couple possibilities. You need to make sure the evaporator fan in the freezer is working, it circulates the cool air to the top. More likely your coil in the freezer is iced up due to defrost part failure, either the timer or the heater assembly. The back panel is going to have to come off. If you defrost the coil completely, the unit will work again until it ices up again. You have to have the defrost system diagnosed and the defective part replaced

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101

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defrost the freezer.

Check the door seals on fridge and freezer to make sure there are NO leaks.
Try manually adjusting air flap that controls air from freezer to fridge, the flap may be frozen or the actuator that controls the flap may be faulty.

Sounds like the circulating fan is either gone or is going bad. This problem is hard to diagnose because sometimes the fan will run but not fast enough to circulate the air through the freezer and refrigerator. I would have your repairman look at this or if you have the know how then you can order the fan and replace it yourself.

Hi,
There are a few reasons why the refrigerator part will not cool...here are a couple of tips that will help you to figure out why the refrigerantor is not cooling...

Refrigerator not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer

heatman101

The defrost heater is burned out.

Make sure your fan is working ,its located behind the freezers back wall. If it is working the vent from the freezer down to the refrigerator may be blocked (usually with ice).With out a fan you have no circulation but your freezer may look likes its working,it may last 3 days.Also if you can move everything out unplug it turn it off w/ doors open untill all traces of ice are gone this will free up any clogged tubes. Good luck.
Len West

first off unplug ref and melt the ice with a blow dryer.then check your defrost circuit,it is easier to check with the ice gone.

The refrigerator & freezer operate using the same system. One system. Your still covered by the warranty and I would suggest calling the installers or store from which it was purchased. The problem may be a faulty fan switch .