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press release on top cover , I had someone use mine 1ce and they pressed "seal" with no bag in machine it did exactly that it stuck closed, tight too !! one touch of release button on top cover and it popped open
I experienced the same problem yesterday. I somehow stumbled across the fix. I had the unit unplugged and used my thumbs to forcefully pull down the door (didn't use the handle). Once I discovered I could force it down with my thumbs, I plugged it back in while holding the door down and it seemed to reset itself and now works perfectly!
Good luck!
There does not seem to be a manual specific to this model. There is an extensive description of the product available on Amazon.com including a demo video.
Some FoodSaver manuals are on their web site: http://www.foodsaver.com/Support.aspx look under Product Manuals. The general manual is the most likely to be the one you want.
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