I have the manual for this machine. Under "Code 21" it says the following:
"F21" (Drain Problem)
Select STOP twice to cancel the cycle. Unplug washer or
disconnect power.
Check the following:
Is the drain hose kinked?
Is the drain hose frozen?
Is the drain hose clogged?
Is the drain hose more than 96" (2.4 m) above the floor?
Plug in washer or reconnect power. Re-select cycle and press
START. If the problem remains, call for service.
For "SUDS" code, the following:
"SUD" (Suds Routine)
When excessive suds are detected, a suds routine
automatically starts. This routine removes extra suds and
assures proper rinsing of your garments. "SUD" is displayed
during rinsing to inform you that Suds Routine was activated.
Use only HE (High Efficiency) detergents.
Here is some more information that may help you as well:
"F" Codes other than F20, F21 and F22
Select STOP twice to cancel the cycle. Select DRAIN & SPIN
if there is excessive water in the washer.
Re-select cycle and press START. If the problem remains, call
for service.
I hope this is of some help to you, Please rate and comment, Thank You
Joe
Hi
This issue usually occurs due to kinked drain pipe, clogged
drain filter or drain pump. First make sure that the drain is not clogged and
remove clogs if present. If no visible lint is present then remove the lower
front access panel to check the drain filter and drain pump for any clogs,
you'll need to clean the drain filter and drain pump completely. Hope this
helps... Please post back for any further assistance.
Daniel
F21 Fault Code Repair LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.
LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.
LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.
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