Kenmore HE2 Plus Front Load Washer Logo
Posted on Aug 08, 2011
Answered by a Fixya Expert

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We are seeing F24 for the first time today on our Kenmore HE2plus front loading washer. What does it mean? How do I solve it?

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  • Master 4,323 Answers
  • Posted on Aug 08, 2011
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Hi

F24 is a water temperature sensor error. You have to unplug the washer and check the water temperature sensor and its connections, if that is fine then check the resistance of the heating element and the part that is bad should be replaced. Hope this helps...please post back for further assistance.

Daniel

  • Anonymous Oct 08, 2012

    How do you get to the temperature sensor? Looks like it may be in the top of the washer just not sure how to get the top off?

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If the water temperature sensor NTC value is out of range (23 F to 217 F to 103F C) during the water-heating step of the WASHcycle.
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Possible causes:
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  • Temperature sensor failure or loose connection
  • Control board failure
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