20 Most Recent Westinghouse WRS3R3EW 33" 22.6 Cu. Ft. Side-by-Side Refrigerator w/ Plastic Freezer Basket, 4-Button... Questions & Answers


I have a Westinghouse upright freezer FJ383M-R. The red light was on bright and the top half of freezer was not working. Turns out it was a switch that turns the defrost cycle on was faulty. Serveman replaced borken part. Now it is fine. Was much cheaper than replacing freezer.

Westinghouse... | Answered on Sep 29, 2018


Had the problem in a similar fridge - the repair person said the noise was most likely the sound of ice build up being removed during defrost cycle and not to worry. Suggest you check the freezer temperature is not too cold and building up excess ice.

Westinghouse... | Answered on Feb 22, 2015


This is a bad design flaw, the fridhe is cooled by fan forced air from the freazer. Two ducts vent into and out of the fridge fron the freezer and ice can block them up (which you can find if you take off all the plastic at the top and back of the fridge).
Hence, when they block up, the frindge does not cool, hence the thermostat tells the fridge to keep running which makes the freezer colder and colder, making the blockage worse.

You need to not only fully defrost the freezer (which can be done quicker by removing the plastic panel in the back of the freezer and using a hairdryer) BUT also fully dry the fridge before turning it back on.
To stop it happening again, avoid puting unvovered liquids or hot items in the fridge. Also avoid leaving the fridge and freezer doors open for long especially in humid conditions. As I said, it's a bad design.

Westinghouse... | Answered on Feb 18, 2014


On the back wall of the freezer is where the cooling coils are located behind the metal. At the bottom is the drain trough through which the water from defrost flows. This drain may be clogged with debris.
Mix some baking soda and warm water and pour it down the drain. You may also need to push a piece of wire (coat hanger) through it.

Westinghouse... | Answered on Dec 23, 2012

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