20 Most Recent
Hasbro Fur Real Friends Smores Pony Questions & Answers
Replacement parts
Not sure about the ear but here is how to repair the tail. Had the same problem and the fix is easy. Hopefully, the tail snapped off at the base of the plastic plate on the tail. If so, go to a hardware store and buy 1 ft. of CLEAR plastic tubing with 3/16" inner diameter and 5/16" outer. Cut off a piece about 1 1/2". Now, look at the base of the tail and you should see a small screw that holds in what remains of the stub that broke. Unscrew the screw and remove what is left of the stub. KEEP THE SCREW. Now drill a small hole thru the plastic tube about 1/8" from the end. This will later be inserted into the tail and the screw will go through the holes. Next, take a hair dryer and heat the undrilled end of the tube to soften it and push it on to what is left of the broken stub inside the pony. It will be a tight fit which is what you want. You will probably need to twist the tube gently while applying firm pressure on it to make it slide over the stub. The end of the tube with the holes should be about even with the outside top of the white plastic hole and the tube holes should be level, looking at it from side to side. This makes the alignment of the screw hole to the tail correct. Now slide the tail over the end of the tube and insert the screw. I just did it today and it works good as new! If the tail is too far away from the body of the pony, carefully twist and remove the tube and shorten it. Since you bought a 1 ft. tube, you can have several trys to get it right if you cut it too short! Total cost for the tube was 21 cents. Good luck! Kip V. Tryon, NC
I NEED A BATTERY PACK
Contact Hasbro Customer Service Hasbro (all other Hasbro products)
800-255-5516 and ask for the part number. It's unlikely they will have the part. But if you can get the part number, you can search for it. It's possible you can find it online, it's a simple rectangular box that holds 6 D cell batteries with a slide lever ON/OFF switch.
Putting the halter back together
Finally I found the instructions for assembly of the halter.....here is the link
http://www.hasbro.com/common/instruct/Furreal_Friends_Butterscotch_Reattach_Halter.pdf
Furreal pony, Butterscotch, Head floppy/leans left
There is a smaller "u" shaped spring in the middle of the neck mechanism that I found one side was snapped off. Looks normal, but it's broken. I made one out of a coat hanger for temporary purposes and it works like new! I will order one from Hasbro. Hope this helps!
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