LeapFrog Leapster 2 Learning System - Page 5 - Answered Questions & Fixed issues

1.You can get a full refund 2.you can contact customer service 3.buy another one whith your refund:)

If you cannot return it at the store, then call up Leapster and you can send it to them and they'll send you a new or refurbished one. I was told this a few years ago anyway. I reached someone out of the US. It wasn't easy communicating with the gal, so I was leary on following their steps, but with a name like Leapster, they do back their products.

nope

Check out http://gobaco.wordpress.com/2006/10/31/how-to-calibrate-the-leapster-handheld/

THE SENSOR IS BAD ,TAKE IT BACK TO STORE AND ASK FOR ANOTHER ONE,IF BOUGHT AT WAL-MART AND THEY GIVE U PROBLEM TELL THEM U R GOIN TO CALL 1 800 WAL MART THEN DO IT WHILE IN STORE THEY WILL MAKE THEM EXCHANGE IT

One suggestion; Place in a Wal-Mart bag , drive to the store and go to customer service and ask for a refund(if you have the receipt) or ask for an exchange. Wal-Mart is good on that. Good luck!

I have had the same problem and my sons leapster2 has been replaced twice because of it now i am having problems with the SD card. It seems like they have not managed to perfect the faults in this product. Try calibrating it (turn it on while holding down the hint button and then press A and follow the marks with the pen then restart and if that doesn't work I would take it back to where you boought it either that or contact leapfrog direct. Hope that helps.

Are you using it with a game? Will it stay on if NO game cartridge is in & are U able to access & play Pre-installed games?

If so, it may be the cartridge is DIRTY. I discovered this with our Leapster 2. What works for us is getting a Q-TIP & RUBBING ALCOHOL, you want to saturate Q-tip with the rubbing alcohol & clean the CARTRIDGE (NOT the Hand held ).

You want to clean the computer chip @ the bottom by inserting Alcohol soaked Q-tip on each side of contact strip (the part that inserts into the hand held) & with the dry end of Q-tip go over it again, for more cleaning & to wipe up any EXCESS Alcohol. REPEAT this process until Q-TIP comes back CLEAN.

I was really surprised @ ALL the BLACK grime that came off cartridge.

I hope this helps.

Good Luck.

-The Johnson Family :-)

Batteries have an acid in them, you have to use baking soda mixture to clean everything, and then check for broken wires.

Remove the game cartridge, while holding down the button with the "?" turn the unit on. Then the screen should tell you to press the "A" to calibrate the stylus. Finish the calibration by touching the crosshair when it appears. After I did this everything was fine. Good luck ....thaks to Nicksdad who posted this response to a previous post. Worked for me...try it.

I think this is the same problem I had as well as ramongough who has a previous posting. I saw the reply to his from nicksdad and I did what he said and it worked. I suggest you try it. Here is the reply:

Remove the game cartridge, while holding down the button with the "?" turn the unit on. Then the screen should tell you to press the "A" to calibrate the stylus. Finish the calibration by touching the crosshair when it appears. After I did this everything was fine. Good luck .

Worked for me too. Best of luck,

We had this same issue on one I bought in JAN 09. I called the 1-800 # on the back and they said they would send a replacemnt. I have to ship back the old one to them first. They were very helpful.

My son had the same problem. Remove the game cartridge, while holding down the button with the "?" turn the unit on. Then the screen should tell you to press the "A" to calibrate the stylus. Finish the calibration by touching the crosshair when it appears. After I did this everything was fine. Good luck

Try pressing the on/off button to turn it off. I had a same problem. I depressed the on/off button for ~6 second or so and the device turned off. When I turned on again, the LeapReader no longer had a white light and was recognized by my computer.

Enter 1111 and it will say oops wrong password then enter 419 backspace and get rid of the 9 and then 27 worked like a charm took forever to find one that worked and this one worked for me once in change the 4 digit code to something ez

That's what I've been asking.??

Get a new Leapster

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https://s7.leapfrog.com/is/content/LeapFrog/Site%20English%20Assets/Support/Download/Parents%20Guides/80-602000-LeapPad-Ultimate-Parent-Guide.pdf

my leap pad ultra is at that part of turning off wher their is only a dot of wite left on the screen.it is still doing that and it has been at least 2 hours since i played it. it wont turn on either now.i am a kid sorry if their are spelling errors