Top 20 Kettler Mondeo Elliptical Trainer Questions & Answers

Try unplugging for 5 mins plug back in might reset .

if there's any instructions, read them

I need a new computer for my Kettler Corsa St 2700-7 Bike C/R 1:8 Were can I order it?

E-2 FAULTS ARE PROBABLY DUE TO A FAULTY CONNECTION BETWEEN THE CONNECTING PLUGS-MINE WAS,I CHANGED A LEAD IN THE END AND SOLVED THE PROBLEM.PLEASE SEE MY POST ON THIS SITE ON THIS MATTER. MARK DAVIES

Welcome to FixYa.

To do a full RESET, turn the device on then press and hold the SET key until a full display will be shown like the image below.


Thank you for using Fixya. Have a great day.

Jas247

I have a kettler derby exercise bike, but inside no case battery only display ,do i need to buy a new display ?

Contact Kettler as per the following instructions from their website: https://www.kettlerusa.com/parts. Your product is still available on the Canadian site so you should be able to order parts.

KETTLER'S Parts and Service Staff are available Monday thru Friday from 9:00 a.m. to 4:30 p.m. EST.

Requests can be submitted by phone to 866.804.0440, fax to 757.563.9273 or e-mail to [email protected].

Model number of your product, your name, phone number or e-mail address is extremely important in order to process your order on time. Regular orders should be completed within 4-5 business days of order receipt. Special orders (parts required to be shipped from manufacturer in Germany) should be completed within 30 - 90 days. Our phone system is equipped to process messages in the order they were received.

Please only submit your request once by phone, fax or e-mail. Each of our KETTLER Parts and Service staff will provide you with accuracy, excellence and friendly professionalism. Please note we are only able to service US and CANADIAN customers.

To look up the part numbers for the items you require and for future reference your manual is available here:

https://www.kettlerusa.com/manuals/fitness/crosstrainers/7852-690.pdf

If you look behind the unit, (directly behind the digital readout) you'll see a small rectangular inset, if you look up in that (I used my cell phone light), you'll see a tab that you can pry with a screwdriver gently to release the computer section. Just keep one hand on top, when you pry it you'll feel the unit pop up, then you can lift it out. It takes 2 AA batteries, thankfully not some bizarre disk batteries :)Btw when you look at the readout, you'll notice it's set in a silver square- that square is the computer module that pops out.Hope this helps!

Manuals for Kettler products currently selling in the US can be found at this link http://www.kettlerusa.com/page5.html

go to this web site http://www.kettlerusa.com/Manuals/Fitness%20Computer/Mondeo.pdf

It could be that the motor is no longer functioning. This is usually caused by power surges to the outlet. Contact Kettler for assistance. Listing for Kettler worldwide is found at www.kettler.net under global.

Go to www.kettler.net look for global, click on global and it gives you a listing for Kettler distrubutors world wide who should be able to help you.

You can get the manual on the link below.

http://www.kettlerusa.com/CTR1.pdf

Good Luck and please rate

Go to www.kettler.net click on global for contact information world wide for Kettler.

The 3 year warranty details can be found at http://www.kettlerusa.com/KETTLER%20warranty.pdf
It appears to cover manufacturer's defects only

If the brakes pads look good and have plenty of usage left, then check to see if there are any other adjustments for the brakes. If not, then I would say the computer is not syncing correctly.

E-2 ERROR COULD BE A POORLY FITTING CONNECTOR - SEE MY POST FOR MORE INFO

This is a common problem for the CTR1, it actually sounds a lot worse than it is. It's just one of the 4 bolts that hold the front "pole" of the CTR1 in place that is broken. You will need to unscrew the bolts at the base (just move the plastic piece that hides the bolts up on the "pole"). After removing the pole you will need to remove the broken bolt from the inside of the "pole" with plyers. Then just put the pole back in the base, replace the screws (be sure to tighten them good). All will be good :)

This is a weak point of the CTR1, be prepared to run into the same problem again down the road...

Hello, I have done some research that will hopefully help you or lead you in the right direction. I have a number for a place called Elliptical superstore in San Francisco, Ca The number is 1-800-718-1710 They can answer most all of you're questions on these training machines and they do sell the machines and parts you can order. Give them a try. I sincerely hope they will be of help to you.
Sincerely,
Shastalaker7