20 Most Recent Moen 87530 Touch Control Single Handle Kitchen Faucet with Protoge Side Spr... Questions & Answers

there is supposed to be a nut with a washer under the sink in the center, the metal plate is just for decoration, the nut and washer have to be installed before the sprayer is attached the stem that it connects to has threads on it for the nut your faucet should have came with a long socket made of plastic to install the nut

Good advice above first. Or call 1 800 289 6636 and explain,valve could be installed wrong.

http://www.moen.com/contact.cfm?location=TopNavCustomerSupport

Hi Cindy you don't say where it leaking from so: If you have a dripping that won't completely turn off then the stem washer needs replacing. If it is leaking at the handle then the "O" ring is bad. I suggest you just replace both. Under your sink turn off the two water supply knobs remove the handle. Either a screw on top or and allen screw under and on the side then pry up. this maybe hard so wiggle it. now take a crescent wrench and unscrew the stem you see a washer screwed to the bottom. Most likely a "OO" size and a rubber "O" ring around the stem. Take it the stem to your hardware store and have the give you a repair kit. very cheap replace both and reinstall. I it has 2 handles do both sides Its easy. Hope this helps Mike

cartridge does not stop that type of leak. If it is leaking from around the base of the spout it is o-rings that are the problem that are onthe valve after you pull the spout all the way off.

Rubber gasket on the water shut off valve under the sink has come off and traveled up into the faucet. It's pretty difficult to get it out. If you have access to an air compressor you may get lucky by taking the faucet completely off the sink and blowing air back from the faucet outlet back into the internal piping to dislodge the rubber piece. If that doesn't work, or you can't use the air compressor method, then it's a trip to the hardware store for a new faucet.

THERE TWO CAUSES THAT I KNOW OF: 1. YOUR FAUCETS ARE PRESSURE SEALING MEANING: THEY NEED A MINIMUM PRESSURE TO SEAL MOST LIKELY 25psi, YOUR SPRINKLER SYSTEM IS STARVING THE ENTIRE SYSTEM OF PRESSURE WHICH ALLOWS YOUR FAUCETS TO LOOSE THEIR SEAL. SOLUTION:REPLACE FAUCETS WITH SPRING SEAT SEALING FAUCETS. 2. YOU HAVE A WATER LEAK IN YOUR MAIN WATER LINE AND THE FAUCETS ARE LEAKING AIR BACK INTO THE MAIN LINE WHEN THE SPRINKLERS ARE OFF AND WATER INTO THE SINK WHEN THE SPRINKLERS ARE ON... THIS SCENARIO IS UNLIKELY AND YOU WOULD HAVE OTHER PROBLEMS SUCH AS AIR IN THE LINES AND THE FAUCETS WOULD LEAK WHEN YOU TURNED ON THE SHOWER AS WELL AS THE SPRINKLER SYSTEM.

Three years ago, I installed a Moen kitchen faucet with sprayerin one of my rental units. Moen twice sent replacement Hydrolock kits, as I couldn't get them to seal. While waiting for the Moen parts to arrive, I used a short length of heater hose purchased at AutoZone, held on by two small hose clamps. After all three Hydrolocks had failed to seal, I just left the heater hose in place. Three years and no problems. ..and no more Moens, either.

Those valves are usualy cheap and just wear out. It will most likely need to be replaced, but first you can simply try turning it on slightly tighter then it is. Those valves usually only seal when turned all the way on or off, not somewhere in between. If this does not work however it will need to be replaced.

If the valve is threaded on to the main pipe then this will be fairly easy, as all you would need to do is turn off the main house water, open the sink faucet to release the pressure, disconect the faucet line going to the leaky valve using a wrench. Once this is done you would unscrew the leaky valve from the supply pipe and replace with a new one. Don't forget to use teflon tape on the threads of the supply pipe before replacing with a new valve. If it is a soldered valve however this would require a bit more work and expertise.

I NEED TO TAKE FAUCET OFF TO INSTALL GASKET ON THE BOTTOM. BUT I CAN'T GET THE HYDROLOCK OFF.

hello, you may have a air pocket in the line try shutting of the water supply and then sqeeze the handle and slowly turn the water supply back on with the hose handle squeezed on till the air is forced out, hope this helps

Sounds like the diverter that transfer water from faucet to sprayer is bad or stuck. Try turning water off and removing handle and remove spout to acess the diverter is near the base of the body of the faucet. Below is a link with a exploded view that will show you a parts breakdown hope this will help.



http://www.moen.com/shared/pdf/ca87530pt.pdf

You may have rust in the lines.
Remove the aerator and the spray head and try to flush out the faucet.

If no satisfaction from Moen, hardware stores usually have "O" ring replacement kits by faucet type, and it will likely have the one you need in it.
Usually only a few dollars.

I am not sure what brand of shower valve you have but it sounds like you lost a peice of rubber or plastic in the valve and it has either lodged in the diverter or somwhere from the valve to the shower head. Is it posible that you got the wrong stem or switched stems or maybe it was put in backwards. Wish i could narrow it down for you,Need better info.

ur cartridge needs service or replacement u can turn off water supply remove lever and retaining nuts pull up cartridge and inspect the o rings for debris and or damage if good inspect cartridge for damage if looks check gaskets/o-rings in stem for same add a little vasline around o-rings and reinstall test for leak if leaking still replace all o-rings or if cartridge order and replace

it's not a hard fix

if you're the original purchaser, Moen will send the parts to you generally for free

call them at 800-289-6636 at they can help you determine the model number for certain and likely send you the parts at the same time.

You need to replace the cartridge assembly in the handle unit.

1. If it's "leaking" from the body then, the O-Rings between the body of the faucet got gunked up with minerals from your water. This interferes with the seal.
The answer is to take some grit cloth/very fine sandpaper and clean the inside of the spout body. Wipe clean. I would also suggest replacing the O-Rings on the faucet body, but at the very least wipe the O-rings and faucet body clean.
THEN: lubricate the inside of the spout body AND the O-Rings with silicone grease. It's translucent and readily available and the only thing I would ever use for a faucet repair. NOT plumber's grease, NOT WD-40.
Reassemble and enjoy.

2. If it's dripping, the you need a new cartridge. You can get them for FREE from the hardware store if you have the old cartridge to trade them. The problem is that Moen cartridges are water-sealed into place and you need a special tool to break that water seal. The special tool (just a tiny piece of specifically shaped plastic, really) comes, you guessed it - with the new cartridge.
Two possible solutions: a) bite the bullet and just buy the cartridge (~$25) or buy a Moen cartridge puller, usually available from the hardware store as well for about the same price. Ask, they might even lend you one.
The point of whichever tool you end up with is to rotate the cartridge itself inside the faucet body to break the water seal so that you can pull it out with a set of pliers. There will be a retaining clip to pull out as well.

www.plumbingpartsdepot.com/moen7300.gif
http://img2.timeinc.net/toh/i/a/plumbing/faucets-toilets-07.jpg
Good Luck.

take the handle off and pull the spout off and there should be 2 o rings around the shaft , you will want to put tons of grease on those o rings and that should solve your problem. if it doesnt call moen 1800 buy moen and ask for a new spout o ring kit they should send it out to you for free!

Hired a plumber