Top 10 LG WM-2277HW Front Load Washer Questions & Answers

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Question

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LG Tromm WM2277HW will not spin both directions, LE error.

Washer will spin one direction but not the other(slight buzzing sound), then LE error code. Smelt like burning rubber. Almost 3 years old.

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Answer

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Short answer: The post+images by “chem-prof” on Jan 10, 2008 and the post with part instruction by “wolfster” on Dec 04, 2007 solved the problem!!! You guys are the best!!!

Long answer: We purchased the LG WM2277HW three and a half years ago. We have been VERY happy with the results. Last Thursday we got the LE error code after placing a single sofa cover in for a quick cycle. I’m not sure if this is what caused the part to go bad or it’s just the fact that this part might have a “time limit” so LG can make more money on service… (sounds like my Volvo!!!). Anyways, after freaking out for five very long minutes, I Googled the phrase “LG Tromm WM2277HW will not spin” and got directly to this page (WAHOO, FixYa.com!!! You guys are great too!!!). Read the instructions posted by “chem-prof” and “wolfster”. Following “wolfster” I went to download the user manual and exploded diagram from http://136.166.4.200/contents/Laundry/WM2277.htm, then I went to http://www.mcminone.com/ and typed “P/N 6501KW2002A” in the search. Got the “sensor assembly” part for $17.50 + $22.50 (2nd day air UPS). Make sure to note “Please send me a UPS tracking info” in the comments field. Got the UPS tracing e-mail from mcminone.com and waited…. Tuesday was my delivery day (Ohio to Florida). On 5pm got the part by UPS. At 5:15pm it was all assembled and first cycle was started to run!!! Now it’s my 3rd cycle and the baby LG WM2277HW is spinning like usual!!!
OK, now let me tell you, the images by chem-prof are great, but I found that if you take the three screws that attach the electric cords to the drambase it will actually make your life easier and it you will not need to disconnect one of the cords/plug, only the small one that attaches to the “sensor assembly”. See my image for the process:
A. Take off the 4 screws for the metal covering
B. Take center large screw (#2 on my list, it was a mistake…), this will not be as easy unless you have someone else to hold the dram from the front… but it’s doable after all, I did it!
C. Take off the magnets covering, this may require some shifting left and right, while pulling to the back (placing it back is not that easy, indeed watch your fingers when placing it back!)
D. Disconnect the cords attachment screws (#1 on my list)
E. Take the 6 screws of the motor (looks like a circle with orange cords around it!) (#3) and place the motor on a towel on the floor
F. Take off the plastic part (“sensor assembly”) from the motor
G. Place the new plastic part (“sensor assembly”) on the motor
-- Redo steps E to A backwards… voualla! You’re done!
H. Take your wife and the kids to a fancy restaurant for all the $$$ you saved!

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Posted on Jul 16, 2008

Question

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LG TROMM CLOTHES WASHER - "LE" ERROR CODE

LG TROMM CLOTHES WASHER - "LE" ERROR CODE

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I tried a solution I found elsewhere - worked great. I had turned my drum enough to cause the display to turn on (a glitch in their program, I think), then I got the LE code on the next cycle.

Unplug for 10 minutes. Turn back on and press the Rinse & Spin button, then set Spin Speed to No Spin. Run this cycle, which should work fine. Afterwards, you should be able to run your machine as normal. If this doesn't work, replacing the Hall sensor would be the next step.

Posted on Feb 28, 2009

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LG Tromm washer constant DE door error problem

About a month ago my LG Tromm washer (approx 3 years old) began occasionally giving a DE door error and of course, stopping. I would open the door, close it, press the run button, and it would proceed. This has escalated to where it may give 20 or more DEs during each load. There is never anything I can see that is interfering with the door or its latch. Occasionally during one of these error marathons, it will display IE (input error)--again there is never anything at fault with the water input. Lately when the machine stops with a DE, it no longer unlocks the door, requiring me to press run, it immediately will go to DE again, and this second time, it will unlock the door.

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Answer

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A DE Error Code is indicative of a “Door Error”. This indicates that the washing machine door is not shutting, locking or opening. This means that there is something faulty with the door switch and locking mechanism . You should get this replaced or you may have water where you do not want it. biigg53566

Posted on Dec 03, 2008

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what does IE error code on LG front loader mean

what does IE error code on LG front loader mean

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"IE" is an error code that indicates a water inlet problem on an LG washing machine. This code will appear if the washer is not filled to the correct level within eight minutes after switching it on. Possible causes for the IE code include partially closed taps, improperly attached inlet hoses or clogged inlet hose filters.

Posted on Jun 21, 2010

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LE ERROR CODE ON LG WM-2277HW

Water will not drain and spin cycle will not start. Washer shuts down a few minutes into the cycle.

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Don't call service, they will rip you off!
See posted titled "LG Tromm WM2277HW will not spin"

Posted on Jul 16, 2008

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LG FRONT LOAD WASHER WON'T SPIN OR DRAIN

HI WE HAVE A 3 YR OLD FORNT LOAD LG WASHER.
WM2277HW. THE MACHINE HAS BEEN UPSTAIRS WHILE WE ARE REMODELING THE BASEMENT. LAST NIGHT AFTER I COMPLETED MOST OF OUR LAUNDRY . THE MACHINE STARTED TO MAKE A VERY ANGRY NOISE LIKE " HGNNN". IT WILL FILL WITH WATER BUT WILL NOT SPIN TO RINSE OR DRAIN. ANY SUGGESTIONS?
THANK YOU BY THE WAY I CALLED LG THEY SAID IF I COULD FIND MY RECEIPT THEY WOULD REPLACE THE MOTOR AND EXTEND MY WARRANTY I CAN'T FIND MY RECEIPT..MUCH TO MY GRIEF.
THANK YOU FOR YOUR ATTENTION , TRICIA

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Pretty easy fix with a couple of strong backs. Get some pillows, lay machine on its side opposite of the lint door so pump can be seen from bottom. Unscrew cover, then 2 remaining screws that hold pump assy to machine frame. 3 screws hold motor to pump housing that is now pretty easy to get to. mark wires and disconnect. My guess is once you have motor out yo will likely find an offending coin or something. What happens is lint screen eventually needs cleaned, but something like a coin will rest on top of it and when you remove screen by default it will fall into tube to the pump, just has no where else to go, and it's a murphys law thing. Since pump is brushless, the coin likely does no harm except mess up your day, Reverse process, Wash away

Posted on Feb 28, 2010

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LG washer tE error code

how can I fix this problem?

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A "tE" error code is more than likely the "thermistor". Supposedly can't be serviced by untrained individuals (thus the directions to call for service) but the thermistor can be found easily by tilting the machine on its back. It is mounted to the back of the drum housing. I removed mine after getting a "tE" error...cleaned and replaced...no problems since! No screws needed to be removed. My thermistor is a small, round, black rubber grommet with the metal sensor pushed through the center. I removed the entire grommet. It easily pops back into place.

Posted on Jun 02, 2009

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VERY LOUD GRINDING NOISE LG WM-2277HW Front Load Washer

Help due to a very loud grinding noise I took apart our machine at the rear including the stator assembly and rotor assembly. There was ample rusty dried water from the center of the sealed bearings all over the floor and machine parts. Only the outer tub assembly and the sealed bearings which appeared to pressed onto the spider are showing. I couldn't figure out without taking the entire machine apart how to remove the bearings to replace them and the seal. I THINK this is whats wrong. My wife says she smelled a burning smell after hearing the noise. The noise after 2 months is unbearable and I finally took it apart. Thank you in advance for your help.

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Answer

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Get a new washer. Perhaps another brand.

The fix for me was to get a new washer. Had same issue with loud spin cycle. Tried researching while wife was continuing use of washer. Then the LE message appeared.

Took back apart and found that water had leaked and caused a boat load of damage. Bearings shot, seal leaks, drum leaks, Stator damaged. Same issue as 'jammy64' stated.

Cost to repair wasn't worth it. Going to get an
Electrolux model.

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Posted on Sep 29, 2009

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LG Washer

My Tromm waher is displaying the code LE? Any ideas what this might be? Washing machine will not work with this code displayed

Thank you
Jennifer

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I had the same error code along with the drum "freezing" up. The first unit that was delivered 2 years ago leaked water from the detergent compartment and they sent a second unit. I have only had this unit for 2 years and I am very disappointed in the LG product. LG was no help on the phone and I the only people that could service it were 45min away from were I live. I took the advice of a posting on this website that it could be a part called the sensor assembly (#6501KW2002A) and ordered it from an online electronics store (www.mcminone.com). To get to the sensor assembly, you first unplug and take off the back plate that has 4 small screws. Next, unscrew the big bolt in the middle and take off the hubcap looking part the bolt was securing. Next unclip the two sets of wires on the bottom of the circle you are looking at (the set of wires to the right are connected to the sensor assembly you want to replace). Next you will unscrew the 6 or so smaller bolts to take off the circular piece that the sensor assembly is snapped to. Take it off, unclip the old sensor assembly and clip on the new one – and reassemble. This worked perfectly for me and the part only cost $18 bucks plus shipping. When working, this product works well but I will not be purchasing any LG products in the future.

Posted on Dec 08, 2007

Question

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lg front load washer leaking from bottom of machine

LG Front load washer leaking water from bottom of unit

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I just fixed this problem - there is a rubber hose that hooks the bottom of the drum to the drain and recycle pumps - it is ribbed and it developed a hole. To confirm and repair (repair can be done from the front of the machine)

  1. Unplug the machine.
  2. Drain whatever water you can from the machine using the stoppered hose behind the bottom left panel
  3. Unscrew the visible screw holding the plastic in place near the drain hose and filter
  4. If you can pull the plastic recessed piece out, there is one screw visible behind it - unswcrew this. If you cannot pull it out now, you should be able to get it after you remove the screws in step 10
  5. Pull out the detergent drawer (push in the middle back "botton" to release the drawer to pull out fully)
  6. Unscrew two screws in the drawer area.
  7. Pull the top of the electronics assembly away from the machine and lift the assembly out (place on top of the machine or hook it out of the way)
  8. Open the door and remove the spring loaded wire around the door seal (be careful as the seal can be torn)
  9. Pull the seal away from the metal front panel, then close the door
  10. Remove four screws at the top of the front panel (that were behind the eletronics assembly) - If you already have removed the screw from step 4, proceed, otherwise lean the top of front panel out and pop the plastic out, hold panel in place and remove that bottom screw from step 4.
  11. Lift front panel about two inches, swing the entire front panel to the right and set against something - You should now be able to see inside the machine.
  12. There is a black hose right in the middle - when I squeezed mine a little, I could see where the water was dripping out from the bottom.
  13. There are three clamps - two that can be squeezed with pliers and removed, one that has to be unscrewed (phillips head screw - it is a bit blind as the screw faces the back of the machine) - Once I got mine off - I could see the hole.
  14. Order replacement and reassmble in the opposite order

Posted on Apr 18, 2009

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